Onboarding Field Trainer

3 Day Blinds (Corporate)•Oakland, CA
•Hybrid

About The Position

The Onboarding Field Trainer prepares new Design Consultants for success during onboarding by delivering primarily virtual training on products, systems, and company processes. The role follows a structured curriculum, supports certification and skill assessments, tracks each new hire's progress, and uses cohort performance metrics to identify gaps and shape support. The Trainer shares readiness information with District Sales Managers and Field Sales Trainers and provides follow-up support as consultants begin running appointments. When not delivering classes, the Trainer supports the local field team through in-home ride-alongs, appointment observations, hands-on coaching, district meetings, and sales events. The position is hybrid and virtual-first during onboarding classes, but recurring in-field presence is a core responsibility, with field work expected to take up to 40% of working time and potentially more during peak periods. The Trainer also maintains schedules, rosters, and completion records and coordinates session logistics.

Requirements

  • Training, sales, or coaching experience, ideally in a retail, direct-to-consumer, or in-home sales environment.
  • Strong interpersonal, presentation, and facilitation skills, especially in virtual environments.
  • Ability to follow and deliver structured curriculum and scheduled programming while maintaining learner engagement.
  • Baseline understanding of and capability with technology, including Outlook, Teams, AI tools, and virtual learning platforms, and an established personal technology suite used to stay productive.
  • Ability to analyze cohort KPIs, ramp, and performance metrics and act on them.
  • Valid driver's license, reliable personal transportation, and willingness to travel independently within assigned markets.
  • Ability to work 40 hours per week, Monday through Friday, with flexible start times based on the home market and core collaboration hours from 10:00 AM to 3:00 PM Pacific Time.

Nice To Haves

  • Prior facilitation experience with demonstrated sales achievement tied to it.
  • Prior experience as a Design Consultant, sales trainer, or field coach.
  • Experience delivering virtual instructor-led training or new-hire onboarding.
  • Experience operating in a hybrid field-based role.

Responsibilities

  • Deliver virtual onboarding training to new Design Consultants on product knowledge, systems, and company processes.
  • Follow and deliver the structured curriculum and scheduled programming while maintaining learner engagement.
  • Facilitate interactive virtual sessions that develop skills through practice.
  • Support new-hire certification and skill assessments during onboarding.
  • Receive observation and facilitation feedback from the Onboarding Field Training Manager and use it to improve training delivery.
  • Analyze onboarding cohort KPIs and use the metrics to proactively support new-hire success.
  • Partner with District Sales Managers and Field Sales Trainers to act on cohort insights and target support.
  • Track each new hire's onboarding progress and identify knowledge or skill gaps early.
  • Share new hires' strengths and development needs with District Sales Managers and Field Sales Trainers during the transition to the field.
  • Provide follow-up support as new hires begin running appointments.
  • Support the local field team through in-home ride-alongs, appointment observations, and hands-on coaching.
  • Attend district team meetings and sales events to reinforce training.
  • Serve as a visible, trusted resource for consultants across the local market.
  • Maintain training schedules, learner rosters, and completion records.
  • Coordinate logistics for virtual and in-person sessions, including platforms, materials, and samples.

Benefits

  • Annual base salary of $70,000.
  • Bonus target range of 5%–10%.
  • Competitive benefits package including medical, dental, and vision coverage, paid time off, and a 401(k) plan with employer matching.
  • Short- and long-term disability benefits at no cost to the employee.
  • Company-paid life and accidental death and dismemberment insurance, with additional voluntary insurance plans available.
  • Six weeks of paid parental leave for eligible employees following birth, adoption, or foster placement.
  • Laptop, smartphone, product samples, and virtual learning technology.
  • Mileage reimbursement for in-field travel beyond 60 miles round trip, in accordance with company policy.
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