Onboarding Field Trainer
About The Position
The Onboarding Field Trainer prepares new Design Consultants for success during onboarding by delivering primarily virtual instruction in product knowledge, systems, and company processes. The Trainer follows structured curriculum, facilitates interactive learning and practice, supports certification and skill assessments, and analyzes cohort performance metrics to help shape new-hire success. The role tracks readiness, identifies knowledge and skill gaps, and shares strengths and development needs with District Sales Managers and Field Sales Trainers as new hires transition into the field. When not conducting onboarding classes, the Trainer supports the local field team through in-home ride-alongs, appointment observations, hands-on coaching, district meetings, and sales events. Regular in-field presence is a core, non-negotiable responsibility. The position is hybrid and virtual-first during onboarding classes, with field time concentrated between classes and varying with business needs. The work week is 40 hours, Monday through Friday, with flexible start times and core collaboration hours of 10:00 AM–3:00 PM Pacific Time. Field work may take up to 40% of working time and may exceed that target during peak periods. Mileage reimbursement is provided for driving beyond 60 miles round trip. The role maintains schedules, learner rosters, and completion records, and coordinates virtual and in-person session logistics. The company provides a laptop, smartphone, product samples, and virtual learning technology. A valid driver's license, reliable personal transportation, and willingness to travel independently within assigned markets are conditions of employment.
Requirements
- Training, sales, or coaching experience; ideally in retail, direct-to-consumer, or in-home sales.
- Strong interpersonal, presentation, and facilitation skills, especially in virtual environments.
- Ability to deliver structured curriculum and follow scheduled programming while maintaining learner engagement.
- Baseline understanding of and capability with technology, including Outlook, Teams, AI tools, and virtual learning platforms.
- An established personal technology suite used to stay productive.
- Ability to analyze cohort KPIs, ramp, and performance metrics and act on the results.
- Valid driver's license, reliable personal transportation, and willingness to travel within assigned markets.
- Willingness to work a 40-hour week, Monday through Friday, with required recurring in-field presence.
Nice To Haves
- Prior facilitation experience with demonstrated sales achievement tied to it.
- Prior experience as a Design Consultant, sales trainer, or field coach.
- Experience delivering virtual instructor-led training or new-hire onboarding.
- Experience operating in a hybrid field-based role.
Responsibilities
- Deliver virtual onboarding training to new Design Consultants on products, systems, and company processes.
- Follow structured curriculum and scheduled programming while maintaining learner engagement.
- Facilitate interactive virtual sessions that build skills through practice.
- Support new-hire certification and skill assessments.
- Participate in periodic observation of training delivery by the Onboarding Field Training Manager and apply facilitation feedback.
- Analyze KPIs for each onboarding cohort and use performance metrics to proactively support new-hire success.
- Partner with District Sales Managers and Field Sales Trainers to act on cohort insights and target support.
- Track new hires' onboarding progress and identify knowledge or skill gaps early.
- Share new hires' strengths and development needs with District Sales Managers and Field Sales Trainers as they transition to the field.
- Provide follow-up support as new hires begin running appointments.
- Support the local field team with in-home ride-alongs, appointment observations, and hands-on coaching.
- Attend district team meetings and sales events to reinforce training.
- Serve as a visible, trusted resource for consultants across the local market.
- Maintain training schedules, learner rosters, and completion records.
- Coordinate logistics for virtual and in-person sessions, including platforms, materials, and samples.
Benefits
- Annual base salary of $70,000.
- Bonus target range of 5%–10%.
- Competitive benefits package including medical, dental, and vision coverage.
- Paid time off.
- 401(k) plan with employer matching.
- Short- and long-term disability benefits at no cost to the employee.
- Company-paid life and accidental death and dismemberment insurance, with additional voluntary insurance plans available.
- Six weeks of paid parental leave for eligible employees following birth, adoption, or foster placement.
- Laptop, smartphone, product samples, and virtual learning technology.
- Mileage reimbursement for in-field travel beyond 60 miles round trip, in accordance with company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
