Onboarding Field Trainer

3 Day Blinds•Seattle, WA
•Hybrid

About The Position

The Onboarding Field Trainer prepares new Design Consultants for success during onboarding by delivering primarily virtual training on product knowledge, systems, and company processes. The Trainer follows a structured curriculum, supports certification and skill assessments, monitors cohort performance, and uses metrics to help shape each new hire’s success. Between classes, the Trainer supports the local field team through ride-alongs, appointment observations, coaching, district meetings, and sales events. Regular in-field presence is a core responsibility of the role. The position is hybrid and follows a 40-hour work week, Monday through Friday. Start times are flexible based on the home market, with core collaboration hours from 10:00 AM to 3:00 PM Pacific Time. The role is virtual-first during onboarding classes, while field time is concentrated between classes and may vary with business needs. Up to 40% of working time may be in the field, with field time potentially exceeding that target during peak periods. Mileage reimbursement is provided for driving beyond 60 miles round trip. A valid driver's license, reliable personal transportation, and willingness to travel independently within assigned markets are conditions of employment.

Requirements

  • Training, sales, or coaching experience; ideally in a retail, direct-to-consumer, or in-home sales environment.
  • Strong interpersonal, presentation, and facilitation skills, especially in virtual environments.
  • Ability to follow and deliver structured curriculum and scheduled programming while maintaining learner engagement.
  • Baseline understanding of and capability with technology, including Outlook, Teams, AI tools, and virtual learning platforms.
  • An established personal technology suite used to stay productive.
  • Ability to analyze cohort KPIs, ramp, and performance metrics and act on them.
  • Valid driver's license, reliable personal transportation, and willingness to travel within assigned markets.
  • Ability to work a 40-hour week, Monday through Friday, with regular in-field work and independent travel within assigned markets.

Nice To Haves

  • Prior facilitation experience with demonstrated sales achievement tied to it.
  • Prior experience as a Design Consultant, sales trainer, or field coach.
  • Experience delivering virtual instructor-led training or new-hire onboarding.
  • Experience operating in a hybrid field-based role.

Responsibilities

  • Deliver virtual onboarding training to new Design Consultants on products, systems, and company processes.
  • Follow the structured curriculum and scheduled programming while maintaining learner engagement.
  • Facilitate interactive virtual sessions that develop skills through practice.
  • Support new-hire certification and skill assessments during onboarding.
  • Apply facilitation feedback from periodic observations by the Onboarding Field Training Manager to improve training delivery.
  • Analyze onboarding cohort KPIs and use performance metrics to proactively support new-hire success.
  • Partner with District Sales Managers and Field Sales Trainers to use cohort insights and target support.
  • Track each new hire's onboarding progress and identify knowledge or skill gaps early.
  • Share new hires' strengths and development needs with District Sales Managers and Field Sales Trainers when transitioning them from training to the field.
  • Provide follow-up support as new hires begin running appointments.
  • Support the local field team through in-home ride-alongs, appointment observations, and hands-on coaching.
  • Attend district team meetings and sales events to reinforce training.
  • Serve as a visible, trusted resource for consultants across the local market.
  • Maintain training schedules, learner rosters, and completion records.
  • Coordinate logistics for virtual and in-person sessions, including platforms, materials, and samples.

Benefits

  • Annual base salary of $70,000.
  • Bonus target range of 5%–10%.
  • Competitive benefits package including medical, dental, and vision coverage.
  • Paid time off.
  • 401(k) plan with a degree of employer matching.
  • Short- and long-term disability benefits at no cost to the employee.
  • Company-paid life and accidental death and dismemberment insurance, with opportunities to elect additional voluntary insurance plans.
  • Six weeks of paid parental leave for eligible employees following birth, adoption, or foster placement.
  • Laptop, smartphone, product samples, and virtual learning technology.
  • Mileage reimbursement for in-field travel beyond 60 miles round trip, in accordance with company policy.
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