Onboarding Field Trainer

3 Day Blinds•Irvine, CA
•Hybrid

About The Position

The Onboarding Field Trainer prepares new Design Consultants for success during onboarding by delivering primarily virtual training on products, systems, and company processes. The role follows a structured curriculum, supports certification and skill assessments, and reviews cohort performance metrics to identify and address new-hire needs. The Trainer communicates each new hire’s strengths and development areas to local sales leaders as they transition into the field and provides follow-up support as they begin running appointments. Outside of virtual classes, the Trainer supports the local field team through in-home ride-alongs, appointment observations, hands-on coaching, district meetings, and sales events. Regular in-field presence is a core responsibility. The hybrid role includes up to 40% field time, which may vary with business needs and may exceed that target during peak periods. The position has a 40-hour Monday–Friday work week, with flexible start times based on the home market and core collaboration hours of 10:00 AM–3:00 PM Pacific Time. Mileage reimbursement is provided for driving beyond 60 miles round trip. A valid driver’s license, reliable personal transportation, and willingness to travel independently within assigned markets are conditions of employment.

Requirements

  • Training, sales, or coaching experience; ideally in retail, direct-to-consumer, or in-home sales.
  • Strong interpersonal, presentation, and facilitation skills, especially in virtual environments.
  • Ability to follow and deliver structured curriculum and scheduled programming while maintaining learner engagement.
  • Baseline understanding of and capability with technology, including Outlook, Teams, AI tools, and virtual learning platforms.
  • An established personal technology suite used to stay productive.
  • Ability to analyze cohort KPIs, ramp, and performance metrics and act on them.
  • Valid driver’s license, reliable personal transportation, and willingness to travel within assigned markets.
  • Ability to work a 40-hour Monday–Friday schedule and be present in the field as required, including up to 40% of working time and potentially more during peak periods.

Nice To Haves

  • Prior facilitation experience with demonstrated sales achievement tied to it.
  • Prior experience as a Design Consultant, sales trainer, or field coach.
  • Experience delivering virtual instructor-led training or new-hire onboarding.
  • Experience operating in a hybrid field-based role.

Responsibilities

  • Deliver virtual onboarding training to new Design Consultants on product knowledge, systems, and company processes.
  • Follow the structured curriculum and scheduled programming while maintaining learner engagement.
  • Facilitate interactive virtual sessions that build skills through practice.
  • Support new-hire certification and skill assessments during onboarding.
  • Apply feedback from periodic observations by the Onboarding Field Training Manager to improve training delivery.
  • Analyze onboarding cohort KPIs and use performance metrics to proactively support new-hire success.
  • Partner with District Sales Managers and Field Sales Trainers to apply cohort insights and target support.
  • Track new hires’ onboarding progress and identify knowledge or skill gaps early.
  • Share new hires’ strengths and development needs with District Sales Managers and Field Sales Trainers during the transition to the field.
  • Provide follow-up support as new hires begin running appointments.
  • Support the local field team through in-home ride-alongs, appointment observations, and hands-on coaching.
  • Attend district team meetings and sales events to reinforce training.
  • Serve as a visible, trusted resource for consultants across the local market.
  • Maintain training schedules, learner rosters, and completion records.
  • Coordinate logistics for virtual and in-person sessions, including platforms, materials, and samples.

Benefits

  • Competitive base salary and performance-based bonus structure aligned to training delivery, consultant ramp, and departmental outcomes.
  • Medical, dental, and vision benefits.
  • Paid time off.
  • 401(k) plan with employer matching.
  • Short- and long-term disability benefits at no cost to the employee.
  • Company-paid life and accidental death and dismemberment insurance.
  • Options to elect additional voluntary insurance plans.
  • Six weeks of paid parental leave for eligible employees following birth, adoption, or foster placement.
  • Laptop, smartphone, product samples, and virtual learning technology.
  • Mileage reimbursement for in-field travel beyond 60 miles round trip, in accordance with company policy.
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