Onboarding Field Trainer

3 Day Blinds•Oakland, CA
•Hybrid

About The Position

The Onboarding Field Trainer prepares new Design Consultants for success during onboarding by delivering primarily virtual training on product knowledge, systems, and company processes. The Trainer follows structured curriculum, supports certification and skill assessments, and analyzes cohort performance metrics to identify needs and help shape new-hire success. At the transition to the field, the Trainer shares each new hire’s strengths and development needs with local sales leaders and provides follow-up support as consultants begin running appointments. When not delivering classes, the Trainer supports the local field team through in-home ride-alongs, appointment observations, hands-on coaching, district meetings, and sales events. Regular in-field presence is a core responsibility. The role also includes maintaining schedules, learner rosters, and completion records, and coordinating virtual and in-person session logistics. This is a hybrid, 40-hour-per-week role with a Monday-through-Friday schedule. Start times are flexible based on the home market, with core collaboration hours from 10:00 AM to 3:00 PM Pacific Time. The role is virtual-first during onboarding classes, with field time concentrated between classes and varying according to business needs. Field work may reach or exceed the 40% target during peak periods. Independent travel within assigned markets is required.

Requirements

  • Training, sales, or coaching experience; experience in retail, direct-to-consumer, or in-home sales is ideal.
  • Strong interpersonal, presentation, and facilitation skills, especially in virtual environments.
  • Ability to follow and deliver structured curriculum and scheduled programming while maintaining learner engagement.
  • Baseline understanding of and capability with technology, including Outlook, Teams, AI tools, and virtual learning platforms, and an established personal technology suite used to stay productive.
  • Ability to analyze cohort KPIs, ramp, and performance metrics and act on them.
  • Valid driver's license, reliable personal transportation, and willingness to travel independently within assigned markets.
  • Availability for a 40-hour Monday-through-Friday work week and recurring in-field work, which may reach or exceed 40% of working time during peak periods.

Nice To Haves

  • Prior facilitation experience with demonstrated sales achievement tied to it.
  • Prior experience as a Design Consultant, sales trainer, or field coach.
  • Experience delivering virtual instructor-led training or new-hire onboarding.
  • Experience operating in a hybrid field-based role.

Responsibilities

  • Deliver virtual onboarding training to new Design Consultants on product knowledge, systems, and company processes.
  • Follow and deliver structured curriculum and scheduled programming while maintaining learner engagement.
  • Facilitate interactive virtual sessions that build skills through practice.
  • Support new-hire certification and skill assessments during onboarding.
  • Receive periodic observation and facilitation feedback from the Onboarding Field Training Manager and apply it to improve training delivery.
  • Analyze KPIs for each onboarding cohort and use metrics to proactively support new-hire success.
  • Partner with District Sales Managers and Field Sales Trainers to act on cohort insights and target support.
  • Track each new hire’s onboarding progress and identify knowledge or skill gaps early.
  • Share new hires’ strengths and development needs with District Sales Managers and Field Sales Trainers at the transition to the field.
  • Provide follow-up support as new hires begin running appointments.
  • Support the local field team through in-home ride-alongs, appointment observations, and hands-on coaching.
  • Attend district team meetings and sales events to reinforce training.
  • Serve as a visible, trusted resource for consultants across the local market.
  • Maintain training schedules, learner rosters, and completion records.
  • Coordinate logistics for virtual and in-person sessions, including platforms, materials, and samples.

Benefits

  • Annual base salary of $70,000.
  • Bonus target range of 5%–10%.
  • Laptop, smartphone, product samples, and virtual learning technology.
  • Mileage reimbursement for in-field travel beyond 60 miles round trip, in accordance with company policy.
  • Medical, dental, and vision benefits.
  • Paid time off.
  • 401(k) plan with employer matching.
  • Short- and long-term disability benefits at no cost to the employee.
  • Company-paid life and accidental death and dismemberment insurance, with additional voluntary insurance plans available.
  • Six weeks of paid parental leave for eligible employees following birth, adoption, or foster placement.
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