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Operations Manager 51775

All-Pro Auto Reconditioning•Charleston, SC
•Onsite
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About The Position

The Operations Manager reports directly to the Regional Operations Manager or Area Operations Manager and will oversee Lot Coordinators, operations, sales, and financials for respective areas. The Operations Manager will ensure all standards for professionalism, appearance, vehicle, work ethic, customer service, and workplace safety and cleanliness are always upheld. They will develop and maintain relationships with current and prospective customers. The role involves attending regional operations team weekly meetings, monthly meetings with management to review goals, and visiting all stores on a daily/weekly basis. The Operations Manager will also attend EchoPark conference calls weekly (when applicable) and hold in-person meetings with associates to discuss issues, daily goals, and constraints. They will audit nightly WIP emails/reports for opportunities of improvement, support needed, and/or overall location health, replying to every store’s nightly WIP emails/reports at least once a week and sending weekly recap emails to store management. The role ensures daily billing at all locations in the region, works with management on budgeting, staffing, and planning, and reviews monthly P&Ls for financial improvement. The Operations Manager ensures locations, visits, and calls are entered and notated in NetSuite, reviews and processes requisition/SCF forms, and reviews/corrects daily missing punch & punch changes. They submit bi-weekly Amex reports, monthly schedules to Human Resources by the 25th, and all payroll for the area within assigned deadlines. Supply orders for all stores in the area are reviewed and/or submitted, along with monthly Risk Compliance reports for the area. The position assists in Accounts Payables/Receivables for the area and stays updated on new products from suppliers to inform technicians. The Operations Manager ensures effective and efficient operations, is proficient in all Lot Coordinator duties, and ensures the proper rollout of new products, policies, practices, and procedures. Daily communication with management and Lot Coordinators is expected, along with providing important data and updates in a timely manner. Other duties assigned by management are also part of the role.

Requirements

  • Valid driver’s license with clean driving record
  • Previous management experience required
  • Excellent communication and time management skills
  • Proficient in Mac OS, Microsoft Office
  • Must be willing to submit to a pre-employment background check
  • Must be willing to work in a fast-paced environment
  • Positive attitude

Nice To Haves

  • College degree preferred

Responsibilities

  • Ensure all standards for professionalism, appearance, vehicle, work ethic, customer service, and workplace safety and cleanliness are always upheld
  • Develop and maintain relationships with current and prospective customers
  • Attend regional operations team weekly meetings with Regional Operations Manager & Area Operations Managers
  • Attend monthly meetings with Regional Operations Manager or Area Operations Manager to review goals and expectations
  • Visit all stores on a daily/weekly basis
  • Attend EchoPark conference calls weekly (when applicable)
  • Hold in person meetings with all associates to discuss issues, daily goals, constraints, plan for all stores
  • Audit nightly WIP emails/reports for opportunities of improvement, support needed, and/or overall location health
  • Reply a minimum once a week to every store’s nightly WIP emails/reports
  • Send weekly recap emails to store management to all stores
  • Ensure daily billing at all locations in region
  • Work with Regional Operations Manager or Area Operations Manager to ensure proper budgeting, staffing, and planning is in place to handle current business
  • Review monthly P&Ls and work with Regional Operations Manager or Area Operations Manager on financial improvement
  • Ensure locations, visits and calls are entered and notated in NetSuite
  • Review and process requisition/SCF forms
  • Review & correct daily missing punch & punch changes
  • Submit bi-weekly amex reports
  • Submit schedules to Human Resources monthly by the 25th of each month
  • Submit all payroll for area within assigned deadlines
  • Review and/or submit supply orders for all stores in area
  • Compile monthly Risk Compliance reports for area
  • Assist in all Accounts Payables/Receivables for area
  • Keep up with new products available by supplier and inform technicians on those products
  • Ensure effective and efficient operations
  • Proficient in all Lot Coordinator duties
  • Ensure proper roll out of new products, policies, practices and procedures
  • Communicate daily with Regional Operations Manager & Area Operations Manager & Lot Coordinator(s)
  • Provide important data and updates to Regional Operations Manager or Area Operations Manager in a timely manner
  • Other duties assigned by Regional Operations Manager or Area Operations Manager not limited to the above

Benefits

  • Medical Insurance for you and your family
  • Dental Insurance
  • Vision Insurance
  • Term, Whole Life & AD&D Insurance
  • Short & Long Term Disability Insurance
  • 401(k) Traditional & Roth
  • Employer Matching
  • Opportunities for Advancement

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Associate degree

Number of Employees

101-250 employees

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