Coach Jobs

About The Position

Requirements

• 5–7 years of restaurant or franchise operations experience.
• Strong ability to build relationships, communicate effectively, and positively influence Franchisees and other key constituents.
• Strong financial acumen, analysis and problem-solving, negotiating, and influencing skills.
• Demonstrated ability to lead, motivate, hold accountable, develop, and direct Franchise Partners while achieving target results.
• Demonstrated flexibility and urgency in prioritizing and organizing projects.
• High degree of drive and a proven track record of achieving results.
• Excellent written and oral communication, organization, and problem-solving skills.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• Ability to travel up to 75%.

Nice To Haves

• Experience in quick service, multi-unit franchise operations, and/or the hospitality industry.

Responsibilities

• Achieve financial and operational results through oversight of regional operations programs and initiatives.
• Meet business plan objectives and profitability goals through budget management and established financial targets.
• Complete the targeted number of restaurant visits and provide business consulting services to Franchise Partners.
• Coordinate with cross-functional teams, including R&D, marketing, purchasing, training, and retail technology, to launch operations programs and achieve targeted results.
• Lead all new restaurant openings in the assigned territory, facilitate management orientation, and present the brand’s history and expectations for operational excellence.
• Work with Franchise Partners to create action plans and coordinate reporting of related KPIs to influence performance management.
• Teach and enforce restaurant procedures and policies, including compliance with the Operations Manual and operational survey.
• Provide ongoing leadership to Franchise Partners and restaurant management teams to develop leaders and support successful operations management.
• Launch operational programs, food products, promotional items, equipment, and technology within the applicable region.
• Represent company operations on relevant operations, R&D, training, information technology, purchasing, or other functional committees as needed.
• Assist on-site trainers with new restaurant openings for new franchisees in the assigned territory.
• Assume additional responsibilities as needed to support evolving business priorities and organizational objectives.