Student Success Coach

Kinexus Group•Benton Harbor, MI

About The Position

The Student Success Coach supports students at Bridge Academy of Southwest Michigan (BASWM), a public school academy serving grades 9–12, by helping them manage barriers to success, engage in school, graduate, and explore careers. The coach provides mentoring and wrap-around services, maintains regular student check-ins, supports positive behavior, and connects students with community resources when needed. The role includes managing students’ Career Development Portfolios, tracking progress, and guiding students through career exploration and readiness activities. The coach develops opportunities with employers, Michigan Works!, and postsecondary institutions, including work-based learning, job shadows, tours, events, and guest speakers. The coach also supports young adults in finding and maintaining employment or postsecondary education and follows up with graduates, employers, and education or training providers for 12 months after program completion.

Requirements

  • Bachelor’s degree in education or two years of experience in education, social service, counseling, business, or a related discipline; the posting describes these as preferred.
  • Valid driver’s license and ability to obtain a chauffeur’s license for student transportation.
  • Experience working with youth, knowledge of positive youth development strategies, and strong classroom management abilities.
  • Skills in human relations, leadership, supervision, and motivational techniques.
  • Ability to work independently while managing multiple priorities.
  • Ability to establish appropriate boundaries while developing and nurturing supportive relationships with students.
  • Exceptional communication skills.
  • Working knowledge of basic computer applications, including word processing, and ability to enter and understand data.
  • Understanding of trauma-informed initiatives, the community resilience model, and other relevant coping resources that support student success.
  • Compassion regarding issues facing young people who have not completed high school and respect for young adults’ ideas and intelligence.
  • Experience with an at-risk student population.
  • Criminal records clearance.
  • Unprofessional conduct clearance.

Responsibilities

  • Support students’ school success through barrier management, supportive services, and career exploration.
  • Conduct weekly check-ins with an assigned caseload, encourage engagement with school requirements, and support students’ progress toward graduation.
  • Encourage positive student behavior and provide reinforcement or redirection when needed.
  • Enter and maintain accurate, descriptive, and timely student data in appropriate databases.
  • Provide mentoring and wrap-around services and refer students to community agencies as needed.
  • Coach, monitor, and support students in developing and completing their Career Development Portfolios (CDPs), including tracking progress and providing guidance and accountability.
  • Provide information about high-demand career pathways and opportunities to explore careers, including hiring events, job fairs, talent tours, and other activities.
  • Work with the Michigan Works! team and business partners to develop work-based learning and job-shadowing opportunities.
  • Engage businesses in projects and work-based learning opportunities, including business tours, job shadows, service-learning projects, internships, and apprenticeships.
  • Collaborate with the BASWM Student Success Team to contact postsecondary institutions, provide guidance and resources, and arrange college tours and guest speakers.
  • Assist young adults in finding and maintaining quality employment and/or postsecondary education programs.
  • Work with JMG graduates, employers, and postsecondary providers for 12 months after program completion to support positive employment or postsecondary education and training outcomes.
  • Encourage participation in school activities and requirements, including count periods and testing, and develop regular communication strategies with students and families.
  • Provide personal and confidential information for screening in accordance with local organizational policies.
  • Perform other duties as assigned.

Benefits

  • Robust onboarding experience.
  • Team of Teams training.
  • Job training and development.
  • Cross Operational Meetings with peers.
  • Opportunities for growth.
  • Competitive salary and benefits.
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