Student Success Coach

Stillman College • Tuscaloosa, AL

1d

About The Position

The Student Success Coach supports Stillman College’s mission by promoting student achievement, retention, persistence, and timely progress toward graduation. The position primarily serves first-year students as they transition to college and build skills for academic and personal success. Reporting to the Dean of Retention and Student Success, the Coach provides individualized coaching, proactive outreach, academic progress monitoring, and intervention services. The role also supports registration and enrollment initiatives, teaches assigned student success courses, coordinates programming, and assists with departmental administrative and financial operations.

The position requires flexibility, initiative, accountability, organization, and collaboration. Responsibilities may be adjusted to meet departmental and institutional needs. This is a full-time position; during scheduled working hours, the employee is expected to devote full attention to the position’s duties and Stillman College business. Outside employment must not interfere with scheduled work, performance, or availability, must not create a conflict of interest, and must be disclosed according to College policy.

Final candidates must pass a pre-employment background investigation, including review of information from social media and other internet sources. A reported prior conviction does not automatically disqualify a candidate; candidates with a previous conviction or negative behavioral red flags receive an individualized review before a hiring decision. Applications are reviewed immediately and accepted until the position is filled. Applicants should submit a cover letter, resume or curriculum vitae, and at least three professional references. Stillman College is an equal opportunity employer.

Requirements

• Bachelor's degree from an accredited college or university.
• Experience in education, student support, academic services, mentoring, advising, or a related field.
• Strong communication, organizational, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office, Google Workspace, spreadsheets, and standard technology platforms.
• Ability to manage multiple responsibilities, maintain accurate records, meet deadlines, and handle confidential information appropriately.
• Ability to work collaboratively with students, faculty, staff, and administrators.
• Availability to work evenings and weekends, including extended hours during peak periods.

Nice To Haves

• Master's degree in Higher Education, Education, Counseling, Student Affairs, Leadership, or a related field.
• Experience teaching or facilitating college-level courses, particularly STI or Academic Success Seminar.
• Experience working with first-year students or students experiencing academic and enrollment challenges.
• Experience with student information systems, learning management systems, student success programming, registration support, purchasing, or financial documentation.

Responsibilities

• Provide individual coaching, guidance, and support to first-year students to promote academic achievement, engagement, and persistence.
• Monitor student progress, identify potential barriers to success, conduct outreach, and connect students with appropriate campus resources.
• Assist with early-alert initiatives, retention campaigns, student success plans, and follow-up interventions.
• Maintain accurate records of student contacts, referrals, progress, and outcomes.
• Teach and facilitate the Student Transition and Introduction (STI) course and/or Academic Success Seminar, as assigned.
• Prepare instructional materials, facilitate learning activities, monitor student progress, and maintain required course records.
• Support students’ development of time-management, study, goal-setting, communication, and college-readiness skills.
• Assist with student registration campaigns, enrollment initiatives, and outreach to students who have not completed registration requirements.
• Help students navigate enrollment processes and connect them with campus offices to resolve registration barriers.
• Promote participation in tutoring, academic advising, the Academic Success Center, and other student support services.
• Collaborate with faculty, staff, and campus partners to improve student engagement and academic progression.
• Assist with coordinating orientation activities, workshops, seminars, student success initiatives, and departmental events.
• Participate in designated evening and weekend activities, student meetings, and College programs, and provide extended coverage during peak periods such as orientation, registration, add/drop, and the start of each semester.
• Support initiatives that encourage campus involvement, leadership development, and student persistence.
• Assist with departmental financial administration, including processing invoices, payment requests, purchase requisitions, and reimbursements, and maintaining accurate financial records.
• Assist with budget tracking, purchasing, and financial documentation for departmental operations, programs, and grant-funded activities in accordance with College policies and approval procedures.
• Maintain student success records and assist with tracking outreach, registration progress, participation, and other departmental performance indicators.
• Prepare reports, maintain documentation, and assist with departmental assessment and grant-related reporting as assigned.
• Collaborate with campus offices to support departmental goals and institutional retention initiatives.
• Perform other duties as assigned by the Dean of Retention and Student Success or authorized College leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level