Claims Specialist Jobs

About The Position

Requirements

• A recognised professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE) or active progression toward one. Relevant experience will also be considered.
• Strong technical knowledge of structural defects and subsidence‑related issues.
• The ability to diagnose building damage remotely using supplied evidence.
• Experience within the insurance industry and a solid understanding of liability considerations.
• Confident negotiation and influencing skills, with the ability to gain agreement from multiple stakeholders.
• A problem‑solving mindset, able to evaluate complex information and make sound decisions.
• Excellent interpersonal and communication skills.
• Strong organisational and time‑management abilities, with the capacity to prioritise effectively.
• High attention to detail and a commitment to delivering quality outcomes.
• A flexible, self‑motivated approach and the ability to work independently.

Responsibilities

• Managing a varied caseload of domestic and commercial subsidence claims, ensuring all service level agreements are consistently met.
• Assessing, validating, settling or declining claims within your delegated authority, always applying sound technical reasoning and insurance liability principles.
• Diagnosing structural defects and the causes of damage using information gathered by surveyors, suppliers and other specialists.

Benefits

• Career & Purpose Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities
• Local charity funding
• Employee Resource Groups
• Employee volunteering programme
• Pension matching contribution model with the following contribution rates: Employee 5%, Employer 5%
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Refer a Friend
• Cycle to Work Scheme
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay
• Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include holiday purchase