Property Claims Field Specialist (Part-Time) / NEW YORK or INDIANA area

Solera•New York, IN

About The Position

Solera is seeking a part-time Property Claims Field Inventory Specialist to support insurance property claims in the New York upstate and Wayne, Indiana region. The role conducts on-site inspections after fire, water, storm, and other insured losses, documenting personal property claims for policyholders and insurance carriers. This position involves independent field work, customer interaction, and a flexible schedule. The specialist travels throughout the territory, potentially up to approximately two hours from home, and may occasionally travel overnight. Assignments vary according to claim volume and candidate availability.

Requirements

Valid driver's license and reliable personal vehicle.
Ability to travel extensively within the assigned territory.
Ability to lift and carry up to 30 pounds.
Ability to work independently with minimal supervision.
Comfort working in post-loss property environments.
Strong customer service and relationship-building skills.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Strong organizational and time-management skills.
Proficiency with Microsoft Office Suite.
Ability to manage multiple assignments and deadlines.

Nice To Haves

Property & Casualty insurance claims experience.
Contents inventory or field inspection experience.
Restoration, mitigation, or disaster recovery industry experience.
Experience working directly with insurance carriers, adjusters, or policyholders.

Responsibilities

Conduct on-site property inventory inspections in accordance with company standards and established field procedures.
Document and inventory personal property affected by insurance loss events.
Collect accurate information, photographs, and supporting documentation for insurance claims.
Maintain detailed records and submit reports on time.
Build and maintain positive working relationships with policyholders, insurance adjusters, and industry partners.
Communicate regularly with Field Managers and Service Managers regarding assignment status, operational challenges, and process improvements.
Follow company safety standards, operational procedures, and quality expectations.
Support customer retention by providing a professional and positive client experience.
Assist with additional projects and responsibilities as assigned.