Claims Specialist Jobs

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Casualty Claims Specialist/Senior Casualty Claims Specialist - Great American Risk Solutions

Great American Insurance Group•Cincinnati, OH
•$80,000 - $120,000

About The Position

Great American Risk Solutions is seeking an experienced Claims Specialist or Senior Claims Specialist to manage a nationwide portfolio of commercial casualty claims, focusing on losses in a surplus lines book of business, including primary commercial general liability (CGL) and other policies. The role requires expertise in coverage analysis, litigation management, and claim resolution, with a primary focus on product liability and premises liability files. The pending inventory is described as manageable, allowing for deeper claim involvement and strategic oversight. The specialist will work with an experienced claims organization and have access to dedicated coverage counsel and technical claim resources. Candidates local to Cincinnati will work on a hybrid schedule. Candidates located outside Cincinnati may work fully remotely, with travel expectations. The role requires maintaining adjuster licenses and completing continuing education.

Requirements

  • Generally, 8 or more years of commercial casualty claims experience.
  • Experience handling product liability and premises liability claims.
  • Detailed coverage analysis experience.
  • Strong attention to detail and organizational skills.
  • Exceptional customer service skills.
  • Strong written, verbal, and effective listening skills.
  • Ability to build and maintain productive, collaborative relationships with coworkers.
  • Significant experience with Microsoft Office applications and electronic claim files.
  • Willingness to travel, including overnight travel as needed.
  • Bachelor’s degree or equivalent work experience and/or training.

Nice To Haves

  • CPCU designation or other advanced insurance credentials.

Responsibilities

  • Investigate, evaluate, and resolve liability claims of varying complexity and severity.
  • Draft coverage position letters with moderate supervision.
  • Manage litigation and attend mediations, arbitrations, depositions, and trials as necessary.
  • Set reserves within prescribed authority and submit written recommendations for reserves outside that authority.
  • Use sound judgment in evaluating and handling claims.
  • Communicate complex information to appropriate parties while maintaining a professional demeanor.
  • Comply with company procedures and policies, statutes, regulations, and other legal requirements governing claims handling.
  • Respond to inquiries from underwriters and producers.
  • Maintain necessary adjuster licenses, including completing required continuing education.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Wellness plans
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
  • Paid time off
  • Paid holidays
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Commuter benefits

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