Claims Processing Specialist

Winsupply•Moraine, OH

About The Position

Winsupply is a group of more than 680 locally owned companies engaged in wholesale distribution. Its support services campus provides finance, accounting, IT, and other back-office support to help entrepreneurs succeed. Winsupply Sourcing Services (WSS) operates approximately 2 million square feet of wholesale warehouse space and offers inventory and vendor management solutions. The Claims Processing Specialist helps protect WSS profitability by ensuring claims are filed accurately and on time with vendor partners and in accordance with their required processes. The role supports independently owned wholesale distribution businesses across the United States.

Requirements

  • Associate degree in Accounting, Finance, Business, or a related field; relevant experience may be considered in lieu of a degree.
  • Proficiency with office technology and software.
  • Ability to sit for extended periods.
  • Manual dexterity to operate a computer keyboard, mouse, and other computer components.
  • Ability to work a non-traditional schedule and be on call for emergency situations.
  • Ability to travel occasionally.

Nice To Haves

  • Experience in the wholesale industry.

Responsibilities

  • Calculate and file vendor claim backs for vendor job quotes and special price allowances honored on Distribution Center purchases, following vendor policies and procedures.
  • Maintain an accurate list of negotiated vendor claim agreements and ensure claims are filed completely.
  • Promote consistent reporting using the WSS template and develop internal automated reporting.
  • Maintain accurate internal records and ensure open claim backs are collected completely.
  • Review open credits and debits to ensure they are applied correctly.
  • Monitor vendor charges, charge backs, and deductions; verify their accuracy and invoice denied claims.
  • Maintain an accurate understanding of vendor claim filing requirements and debit memo processes.
  • Ensure one claim is filed per debit memo for vendors requiring it, with complete and accurate supporting information.
  • Work with Dedicated Service Specialists and Distribution Center personnel to obtain supporting photographs and other information.
  • Manage vendor disputes on filed claims and respond to inquiries and requests for additional information related to debit memos.
  • Ensure compliance with WSS vendor policies.
  • Develop expertise in WSS and Winsupply operations and systems, including the internal ERP system.
  • Maintain proper documentation and communicate identified process improvements.
  • Perform other duties as assigned.
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