Senior Technical Claims Specialist - Commercial Casualty Complex
About The Position
Liberty Mutual is hiring an experienced Claims Professional for its Commercial Casualty Complex Claims Team. The Senior Technical Claims Specialist handles complex and highly complex Commercial Casualty claims for Liberty Mutual and Helmsman customers and accounts. The role determines coverage and liability, investigates and evaluates claims, establishes and adjusts reserves, negotiates settlements, authorizes and resolves claims, and may deny claims. The selected candidate will demonstrate expertise and sound judgment in complex matters and may serve as a subject matter expert. There is a strong preference for candidates who live within 50 miles of a hub office in Boston, MA; Plano, TX; Suwanee, GA; Indianapolis, IN; Hoffman Estates, IL; Lake Oswego, OR; Las Vegas, NV; Chandler, AZ; or Weatogue, CT. Remote candidates may be considered if they live outside those areas. The posted salary range reflects varying regional pay scales; the target salary is $105,000 to $125,000, depending on experience.
Requirements
- Bachelor's degree.
- 5 to 7 years of claims adjusting experience.
- Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving and expense management, resolution strategy, negotiation, litigation management, claims evaluation, and the insurance legal and regulatory environment.
- Intermediate to advanced skill in customer focus, problem solving, communications, gaining support, teamwork, and adaptability.
- Demonstrated ability to work independently, achieve results, and execute thoroughly.
- Bodily Injury litigated claims experience.
Nice To Haves
- Commercial Casualty Claims experience.
- Experience with multi-jurisdiction claims.
- Experience with dedicated accounts.
Responsibilities
- Own claims by determining coverage and liability, investigating and evaluating claims, setting and adjusting reserves, negotiating settlements, authorizing and paying claims, and, when appropriate, denying claims.
- Review lawsuit documentation, supporting documents, claims files, and investigation materials, then establish actions to resolve lawsuits.
- Determine loss coverage and amounts owed, develop discovery plans, set reserves, and negotiate resolutions.
- Establish an appropriate working team, including Home Office Legal, defense counsel, and Home Office Claims, based on allegations in the suit.
- Manage the practices and billing activities of outside counsel.
- Protect the security of financial claims processing and information contained in claims files.
- Train and mentor staff as appropriate, manage relationships, and act as a liaison with business partners such as Underwriting and Reinsurance.
- Keep abreast of existing and proposed legislation, court decisions, and trends and experience relating to specialty coverage issues.
- Analyze potential impacts on claims policies and procedures and advise Claims Management when action may be required.
- Participate in special projects.
Benefits
- Comprehensive benefits
- Workplace flexibility
- Professional development opportunities
- Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
