Reinsurance Casualty Facultative Claims Specialist

Sompo International•New York, NY
•$100,000 - $130,000•Onsite

About The Position

Sompo is hiring a Reinsurance Casualty Facultative Claims Specialist for its North American Reinsurance Claims team. The position is based in the New York City, Purchase, NY, or Morristown, NJ office. The specialist handles assigned casualty facultative and treaty reinsurance claims from initial notification through resolution, evaluates coverage, liability, damages, exposures, and reserves, and manages a portfolio primarily comprising casualty claims. The role also supports other lines of business when needed. The specialist works with cedants, brokers, underwriters, actuaries, finance teams, counsel, experts, and other partners to assess claims, communicate developments and strategy, and provide feedback on claims activity and contract wording. The role contributes to claims reporting, portfolio analysis, projects, audits, and process improvement, while ensuring claims comply with internal procedures, regulations, and applicable handling standards. Occasional overnight travel may be required. Sompo describes its purpose as creating meaningful value for clients, communities, and each other. It promotes a workplace where employees are respected, included, and empowered, and states that employment decisions are based on qualifications, merit, and organizational need. Accommodation for the application process is available by contacting the recruiter in charge.

Requirements

  • 3–10 years of relevant claims experience.
  • Good understanding of insurance and reinsurance contract terms and conditions, including reinsurance structures and their application to claims.
  • Ability to assess liability, damages, exposure, and reserve adequacy using incomplete or evolving information.
  • Strong analytical capability and sound judgment in reviewing claims data and claim-related documentation.
  • Strong digital literacy and confidence using business software and new technologies.
  • Analytical, diligent, and detail-oriented approach to claims assessment and file management.
  • Ability to manage multiple priorities effectively and work in a structured, organized manner.
  • Strong interpersonal skills and ability to build credibility with internal and external stakeholders.
  • Customer-oriented approach that balances technical accuracy and business objectives.
  • Collaborative team player with a proactive and flexible approach.
  • Resilient and dependable, with ability to manage competing demands and work under pressure where required.

Nice To Haves

  • Experience in casualty reinsurance claims handling is preferred but not required.
  • Relevant professional qualifications or progress toward them would be advantageous but are not essential.
  • Juris Doctor status is preferred.
  • Familiarity with claims platforms and market systems is advantageous.

Responsibilities

  • Handle assigned casualty facultative and treaty reinsurance claims from first notification through resolution, in accordance with company procedures and controls.
  • Assess loss exposures by reviewing and interpreting policy and reinsurance coverage, liability, damages, and reserve adequacy.
  • Manage a portfolio primarily consisting of casualty claims, with flexibility to assist with other lines of business.
  • Monitor loss developments and identify and escalate significant issues, trends, and exposures.
  • Maintain accurate and complete claim-file documentation, diary management, and supporting records.
  • Establish and maintain timely and accurate loss reserves and participate in reserve review discussions as appropriate.
  • Evaluate the quality, completeness, and reliability of claims information provided by cedants, brokers, experts, counsel, and other stakeholders.
  • Interpret relevant contract terms, including coverage structure, retentions, attachment points, limits, exclusions, and aggregates.
  • Support analysis of loss trends and claims development for management, actuarial, finance, and underwriting colleagues.
  • Build and maintain working relationships with brokers, cedants, underwriters, actuaries, finance teams, and other business partners.
  • Attend claims meetings with current and prospective cedants and brokers as required.
  • Communicate claims strategy, developments, reserve changes, and concerns clearly and concisely, verbally and in writing.
  • Provide service to brokers and cedants and build credibility as a trusted claims-handling partner.
  • Represent Sompo Re at market events or in professional associations when required and appropriate.
  • Work with underwriting teams to provide feedback on claims activity, contract wording issues, and emerging portfolio trends.
  • Assist with the preparation and interpretation of claims data, management information, and portfolio performance reporting.
  • Support cross-functional initiatives, projects, audits, and process improvement activities.
  • Contribute to the team and support other claims colleagues as needed.
  • Handle claims in compliance with internal procedures, regulatory requirements, and applicable claims-handling standards.
  • Maintain awareness of market practices and jurisdictional considerations relevant to casualty and motor reinsurance claims.
  • Escalate complex, high-value, contentious, or reputationally sensitive matters appropriately.
  • Support accurate claims reporting and audit readiness through disciplined file management and documentation.
  • Travel overnight occasionally to support business needs, if required.

Benefits

  • Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution
  • Pharmacy benefits with mail-order options
  • Dental benefits, including orthodontia for adults and children
  • Vision benefits
  • Health Care and Dependent Care Flexible Spending Accounts
  • Company-paid Life and AD&D benefits, with optional supplemental life coverage for employees, spouses, and children
  • Company-paid disability benefits with salary continuation payments
  • 401(k) Retirement Savings Plan with employer contributions
  • Paid-time-off programs and company-paid holidays
  • Parental leave benefits
  • Adoption assistance
  • Employee Assistance Program
  • Tax-free commuter benefit
  • Tuition reimbursement
  • Professional qualification benefits
  • Incentive awards based on company and individual performance
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