Facultative Reinsurance Associate Broker

Lockton•Chicago, IL

About The Position

Lockton Re is searching for a Reinsurance Associate Broker to support our Facultative Segment. We are looking for an individual that is client focused, detail oriented, maintains a sense of urgency and can communicate clearly and effectively. The successful individual will serve as a partner to Brokers and Senior Brokers, providing superior support regarding all certificates and key accounts. The candidate will also provide high quality service to agents, companies, and internal teams.

Requirements

Must have a minimum of three (3) years general insurance experience, and/or experience in a technical support role within an insurance-related business
Must be able to understand and analyze necessary components of insurance certificates
Possesses ability to make independent decisions with minimal or no supervision
Can prioritize tasks while maintaining high level of quality, even in a changing environment
Possesses good leadership skills to influence other colleagues in a positive manner
Committed to good communication, both verbally and in writing
Able to work extended hours when necessary
Able to effectively use Microsoft Office suite of products
Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
Legally able to work in the United States

Nice To Haves

2- or 4-year degree desirable, or, equivalent work experience
Extensive knowledge of (re)insurance and processes is a plus

Responsibilities

Client account support
Facilitate flow of information from agents and underwriters, whether to internal broking team, internal client services teams and/or clients
Respond promptly to all requests from internal team, (re)insurers or clients regarding account servicing issues
Interact regularly with brokers, clients, and underwriters regarding certificates; responding to queries and concerns with a prompt resolution
Accurately explain coverages and liabilities to agents and/or clients
Provide and/or assist with quotations and binders for new business, renewals and endorsements
Proactively initiate and coordinate renewal activity on assigned accounts
Documentation management
Analyze certificate, endorsement, and audit requests to complete these requests on behalf of the Broker.
Timely initiation of necessary corrections to ensure accuracy of dates, coverage, signatures, commission, premium, attachments, etc.
Initiate cancellation and non-renewal notices according to statutory and contractual requirements
Maintain organizational control of all deadlines, follow-ups and deliverables for certificates, endorsements, regulatory reporting or other pertinent items (whether internal or from outside sources)
Coordinate with client services team on a regular basis to ensure information is correct and accurate for invoicing
Support for team advancement
Maintain current knowledge of the (re)insurance industry and sales ideas through regular attendance of workshops, seminars and/or formal continuing education
Aid in process support for discovery of new facultative management systems and process
Champion digital efficiencies and workflow enhancements to stakeholders
Engage with broking teams and leadership on other ad hoc projects, as needed