Reinsurance Casualty Facultative Claims Specialist

Endurance Services Limited • New York City, NY

5d • Onsite

About The Position

Sompo is hiring a Reinsurance Casualty Facultative Claims Specialist for its North American Reinsurance Claims team. The role handles assigned casualty facultative and treaty reinsurance claims from first notification through resolution, primarily across a casualty portfolio, with flexibility to assist with other lines of business. The position is based in Sompo’s New York City, Purchase, NY, or Morristown, NJ office. Occasional overnight travel may be required to support business needs.

The specialist assesses loss exposures, interprets policy and reinsurance contract terms, establishes and maintains reserves, evaluates claim information, tracks developments, and maintains complete claim files. The role also involves working with cedants, brokers, underwriting, actuarial, finance, counsel, experts, and other partners; communicating claim strategy and developments; supporting portfolio reporting and analysis; and ensuring compliance with internal procedures, regulatory requirements, and claims handling standards.

Sompo describes its workplace as collaborative and focused on helping employees thrive and develop long-lasting careers. The company emphasizes respect, inclusion, equal opportunity, and its values of Accountability, Agility, Collaboration, Development, and Integrity. The salary range is $100,000–$130,000, with actual compensation dependent on factors including work location, qualifications, skills, competencies, and experience. Eligible employees receive compensation and benefit programs, including base salary and incentives.

Requirements

• 3–10 years of relevant claims experience, ideally in insurance or reinsurance claims handling.
• Good understanding of insurance and reinsurance contract terms and conditions, including reinsurance structures and their application to claims.
• Ability to assess liability, damages, exposure, and reserve adequacy using incomplete or evolving information.
• Strong analytical capability and sound judgment in reviewing claims data and claim-related documentation.
• Strong digital literacy and confidence using business software and new technologies.
• Analytical, diligent, and detail-oriented approach to claims assessment and file management.
• Ability to manage multiple priorities effectively and work in a structured, organized manner.
• Strong interpersonal skills and ability to build credibility with internal and external stakeholders.
• Customer-oriented approach that balances technical accuracy and business objectives.
• Collaborative, proactive, and flexible approach to teamwork.
• Resilient and dependable, with the ability to manage competing demands and work under pressure when required.
• Ability to undertake occasional overnight travel to support business needs.

Nice To Haves

• Experience in casualty reinsurance claims handling is preferred but not required.
• Relevant professional qualifications, or progress toward them, are advantageous but not essential.
• Juris Doctor status is preferred.
• Familiarity with claims platforms and market systems is advantageous.

Responsibilities

• Handle assigned casualty facultative and treaty reinsurance claims from first notification through resolution, following company procedures and controls.
• Assess loss exposures, including policy and reinsurance contract coverage, liability, damages, and reserve adequacy.
• Manage a primarily casualty portfolio and assist with other lines of business when required.
• Monitor loss developments and identify and escalate significant issues, trends, and exposures.
• Maintain accurate and complete claim documentation, diary management, and supporting records.
• Establish and maintain timely, accurate loss reserves and contribute to reserve reviews.
• Evaluate the quality, completeness, and reliability of claims information from cedants, brokers, experts, counsel, and other stakeholders.
• Interpret contract terms, including coverage structures, retentions, attachment points, limits, exclusions, and aggregates.
• Support analysis of loss trends and claims development for management, actuarial, finance, and underwriting colleagues.
• Build working relationships with brokers, cedants, underwriters, actuaries, finance teams, and other internal and external partners.
• Attend claims meetings with current and prospective cedants and brokers as required.
• Communicate claims strategy, developments, reserve changes, and concerns clearly and concisely.
• Provide service to brokers and cedants and build credibility as a trusted claims-handling partner.
• Represent Sompo Re at market events or professional associations when required and appropriate.
• Work with underwriting teams to provide feedback on claims activity, contract wording issues, and emerging portfolio trends.
• Assist with preparing and interpreting claims data, management information, and portfolio performance reporting.
• Support cross-functional initiatives, projects, audits, and process improvement activities.
• Support claims colleagues and contribute to a collaborative team environment.
• Handle claims in compliance with internal procedures, regulatory requirements, and applicable claims handling standards.
• Maintain awareness of market practices and jurisdictional considerations relevant to casualty and motor reinsurance claims.
• Escalate complex, high-value, contentious, or reputationally sensitive matters appropriately.
• Support accurate claims reporting and audit readiness through disciplined file management and documentation.

Benefits

• Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution
• Pharmacy benefits with mail-order options
• Dental benefits, including orthodontia for adults and children
• Vision benefits
• Health Care and Dependent Care Flexible Spending Accounts
• Company-paid Life and AD&D benefits, with supplemental life coverage available for employees, spouses, and children
• Company-paid disability benefits with salary continuation payments
• 401(k) Retirement Savings Plan with employer contributions
• Paid time off programs and company-paid holidays
• Parental leave benefits
• Adoption assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition reimbursement
• Professional qualification benefits
• Incentive awards as part of the compensation program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed