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Sr. Dir. Info Serv CIO

Grande Ronde Hospital•La Grande, OR

About The Position

The Senior Director Information Services/CIO (CIO) is responsible for information and data integrity across Grande Ronde Hospital (GRH). Reporting to the President/CEO, the CIO works closely with the Executive Team, the Board of Trustees, and other stakeholders to develop and drive technology strategies that support cost-effective operations and long-term organizational success. The CIO leads and coaches technology staff and helps employees across the organization use technology-based systems and processes to improve efficiency. The role requires adaptability and the ability to work autonomously in a deadline-driven environment. The CIO develops and implements technology best practices, advances health care technology innovation, and provides leadership in information and cybersecurity, analytics, research and development, and the application of new information systems and technologies in support of organizational goals and strategic plans. The CIO leads the Information Services Division and oversees technology infrastructure, systems, staff, digital and communications activities, projects, and the applications portfolio. The position manages GRH’s Electronic Health Records (EHR), ensures the operation of Information Services functions, and identifies technology that can improve efficiency and patient outcomes while reducing costs. The CIO also directs technology services and operations, manages internal and outsourced services and provider relationships, and establishes data standards, architectures, and processes for evaluating and acquiring software and hardware. The CIO aligns Information Services strategy, resources, performance measures, and budget with GRH’s strategic plan. In partnership with senior leaders, the CIO develops data models and initiatives that inform clinical operations, care delivery, and efficiency. The position participates in organizational policy development, represents GRH in external technology and community settings, and leads IT policy, privacy, compliance, records integrity, and cybersecurity risk management. The position requires a BS or BA and an MHA or MBA. The posting describes a seasoned technology leader with broad information systems experience and significant senior-level experience in a hospital or comparable complex organization. Prior hospital CIO experience is strongly preferred. The role includes frequent computer use and physical activity, including lifting and carrying, with occasional exposure to blood, body fluids or tissue, communicable diseases, and chemicals. Compensation is described as total compensation opportunity (base plus incentives), dependent on experience. Benefits include health, vision, and dental insurance; FSA and HSA options; a 401(k) with employer contributions; life and long-term disability coverage; PTO; an Employee Assistance Program; discounts; and access to a fitness center.

Requirements

  • BS or BA degree.
  • MHA or MBA required.
  • At least 5–10 years of broad technology and information systems-related experience, as described in the qualifications.
  • At least 5–7 years of experience as a CIO or Director of IT for a larger hospital, preferably in a comparable complex organization with an Information Services budget of at least $2 million.
  • Experience in a senior role partnering with executive staff to develop and implement IT, information management, and business process management strategies.
  • Significant experience and knowledge across Information Services, including systems applications, database administration, financial systems, networks, telecommunications, computer hardware, and software.
  • Experience managing IT divisions in complex organizations with strategic, tactical, and service responsibilities.
  • Deep experience in troubleshooting and crisis management.
  • Experience hiring, developing, and coaching teams.
  • Excellent written and oral communication skills.
  • Demonstrated leadership ability, team management, and interpersonal skills.
  • Excellent analytical and abstract reasoning skills and strong organizational skills.
  • Ability to lift up to 75 pounds, with frequent lifting or carrying of objects weighing up to 50 pounds.
  • Ability to sit, stand, walk, bend, squat, reach, and stretch frequently.
  • Ability to communicate effectively by reading, writing, and speaking in person or on the telephone.
  • Frequent use of a computer and manual dexterity.
  • Ability to perform the primary duties and responsibilities with or without reasonable accommodation.
  • Effective communication and ability to work effectively with people from various backgrounds.
  • Demonstrated skills in results-oriented leadership, decision-making and problem-solving, flexibility and dependability, planning and organization, management and supervision, teamwork and developing others, composure, and quality control.

Nice To Haves

  • Prior CIO experience in a hospital is strongly preferred.
  • Experience beginning in IT project management and progressing to developing and managing all facets of IT infrastructure is described as ideal.
  • Experience in a comparable complex organization, preferably with an Information Services budget of at least $2 million.

Responsibilities

  • Align Information Services objectives, resources, and programs with the organization’s vision, strategies, and objectives.
  • Lead or assist with planning and implementation of management and reporting systems, including practice management systems, client operations, and internal communications.
  • Define, update, and manage the Information Services strategy in alignment with GRH’s Strategic Business Plan.
  • Define Information Services performance metrics and manage performance objectives and the IS budget.
  • Work with senior leaders to develop forward-looking data models and initiatives that provide insight into clinical operations, care delivery, and efficiency.
  • Lead the Information Services Division and oversee IT infrastructure, systems, and staff.
  • Recruit, train, and mentor IT professionals and foster innovation, continuous learning, and professional development.
  • Define and manage digital and communications activities across the organization.
  • Plan and manage strategic Information Services initiatives, the IT applications portfolio, and Information Services projects.
  • Manage GRH’s Electronic Health Records (EHR), advocate with the EHR vendor for the needs of the rural critical access hospital, and leverage technology to improve efficiency and patient outcomes and reduce costs.
  • Ensure day-to-day operation of Information Services functions.
  • Work with the CFO to ensure timely, accurate, and useful financial and management reporting for funders, foundations, and the Board of Trustees.
  • Steward the Corporation’s resources and develop, implement, and refine plans that promote responsible employee use of those resources.
  • Consolidate and streamline IT processes across the organization.
  • Direct and ensure responsive data center, technical service center, help desk, communications network, and computer systems operations.
  • Evaluate and manage the balance of in-house and outsourced services to optimize efficiency, cost, and availability.
  • Establish and maintain strategic service-provider partnerships.
  • Define data standards and architectures and establish a framework to evaluate software and hardware needs.
  • Manage the acquisition of software and hardware.
  • Participate in organizational policy development as a member of the Executive Team.
  • Develop and enforce IT policies and procedures that promote data security, privacy, and compliance.
  • Lead policy development related to EHR and other information management and technology-driven health care innovations.
  • Represent GRH on technology matters to partners, coalitions, government and community organizations, and technology trade groups.
  • Stay current on health care technology innovation and nonprofit and technology-related audit best practices, including HIPAA, HITECH, and applicable data protection standards.
  • Align Information Services and IT risk management with organization-wide risk management.
  • Manage and maintain the integrity of the Corporation’s electronic records.
  • Work with the Executive Team to monitor and validate compliance with information security policies and help define those policies.
  • Maintain a comprehensive cybersecurity strategy to protect patient data, hospital systems, and critical infrastructure.
  • Regularly assess and mitigate IT-system risks and prepare the hospital for evolving cybersecurity threats and compliance challenges.
  • Ensure appropriate internal controls and security-related procedures are maintained.
  • Support the organization’s mission, vision, and values; comply with applicable laws, regulations, policies, and the Code of Conduct and support the Compliance Program.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • 401(k) plan with Roth options
  • 401(k) employer match of 3% and 2% base non-elective employer contribution
  • Company-paid life insurance, subject to applicable waiting periods
  • Company-paid long-term disability, subject to applicable waiting periods
  • Option to elect supplemental employee, spouse, and child life insurance
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Discounts on cafeteria meals and over-the-counter pharmacy items
  • Access to the Rehab Therapy Fitness Center for the employee and dependents

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Based on current job postings on Teal, the average Cio salary in the US is approximately $156,000 per year, with a typical range of $9,000 to $258,000.
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