Chief Information Officer (CIO)

City of New York•New York, NY

6d•$113,690 - $263,748

About The Position

The NYC Department of Buildings (DOB) is seeking a Chief Information Officer (CIO) to lead its Information Technology bureau. Reporting under the administrative direction of the Department’s Chief Operating Officer, the CIO will exercise independent initiative and judgment while overseeing a comprehensive technology strategy that advances the Department’s mission, supports the operations of more than 140 business units, and improves service for property owners, architects, engineers, contractors, and tenants across approximately 1.1 million buildings. The CIO provides executive direction for information technology and oversees the IT bureau’s staff, planning, priorities, resources, and organizational controls. The role leads agencywide technology standards, digital transformation, modernization, cybersecurity, product and systems support, performance measurement, and coordination with internal and external stakeholders. The CIO also manages relationships involving the IT budget and vendor contracts, serves as a liaison to the Office of Technology and Innovation, and may represent the Commissioner on IT policy and operational matters.

Requirements

Master’s degree in computer science, business administration, public administration, or a related field, and six years of satisfactory full-time experience in a specified IT area, including at least four years in an executive, managerial, or administrative capacity or supervising staff performing these duties; or
Bachelor’s degree from an accredited college or university and eight years of satisfactory full-time experience in a specified IT area, including at least four years in an executive, managerial, administrative, or supervisory capacity; or
Education and/or experience equivalent to the stated alternatives; all candidates must have at least a four-year high school diploma or equivalent approved by a state education department or recognized accrediting organization, and at least six years of specified experience, including four years of executive, managerial, administrative, or supervisory experience.
Qualifying IT experience includes computer applications programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks.

Responsibilities

Collaborate with the Commissioner and executive staff to develop and implement a technology vision supporting DOB’s mission and operations.
Provide executive direction on IT matters and direct IT bureau staff and operations, including plans, goals, objectives, priorities, resource allocation, and organizational controls.
Coordinate IT bureau activities with other agency organizational units.
Lead development of agencywide standards, processes, and performance metrics to align deliverables with DOB priorities.
Promote digital transformation, legacy-system modernization, workflow automation, and opportunities for enhancement.
Participate in formulating and implementing agency and bureau policies.
Direct cybersecurity measures, protection of information systems and equipment, incident response, and compliance with applicable laws and standards.
Oversee product development and support, system and database administration, network operations, desktop support, customer service, and technology policy.
Identify and integrate best practices to optimize system performance, reduce costs, and improve the end-user experience.
Establish key performance indicators for operations, project management, and proposed digital solutions.
Coordinate with internal and external stakeholders on the IT budget and associated vendor contracts.
Serve as a liaison to the Office of Technology and Innovation (OTI).
Represent the Commissioner at meetings and conferences concerning IT policy, operational issues, and Department activities.