Senior Advisor to the Chief Information Officer (CIO)
About The Position
The New York City Department of Environmental Protection (DEP) is seeking an experienced and energetic Senior Advisor to the Chief Information Officer (CIO) in its Bureau of Information Technology. Reporting directly to the CIO, this position supports the agency’s Business Information Technology operations by managing and coordinating centralized IT functions. The Senior Advisor serves as a trusted strategic partner and the CIO’s principal point of coordination for operational, financial, project, and administrative matters. The role works across BIT units to monitor performance, coordinate cross-functional initiatives, track IT priorities, and support execution of strategic and operational objectives. It calls for knowledge of IT operations, project and portfolio management, capital planning, financial management, New York City budgeting and procurement processes, executive communications, and organizational governance.
Requirements
- Meet one of the listed education and experience pathways: a relevant bachelor’s degree and four years of satisfactory related full-time experience with relevant specialization; a relevant associate degree and six years of such experience; a bachelor’s degree in any field and eight years of such experience; or equivalent education and/or experience.
- Relevant experience must relate to the position’s required areas and include a specialization in a relevant technology, process, methodology, and/or domain.
- The listed relevant degree fields include computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication, or a related field for the first two pathways.
- Knowledge of IT operations, project and portfolio management, capital planning, financial management, New York City budgeting and procurement processes, executive communications, and organizational governance.
Responsibilities
- Serve as the CIO’s trusted advisor and primary operational partner, supporting the execution of CIO priorities and IT strategic initiatives.
- Act on behalf of the CIO to coordinate and monitor day-to-day IT operations and promote alignment across BIT units.
- Partner with executive leadership and IT management to identify, communicate, and resolve operational issues, risks, and priorities.
- Develop and implement management processes to improve operational effectiveness, accountability, and transparency.
- Manage and coordinate special projects and executive-level initiatives assigned by the CIO.
- Support project governance for IT projects and apply project and portfolio management practices to monitor capital and expense projects, including schedules, milestones, resources, budgets, risks, issues, dependencies, variances, and forecasts.
- Develop executive dashboards, scorecards, and performance metrics for IT operations and projects.
- Analyze operational and project data to identify trends, risks, and improvement opportunities, and recommend corrective actions.
- Work with IT staff to ensure completion and maintenance of existing IT architecture documentation.
- Assist in developing KPIs, SLA metrics, operational metrics, and executive reporting.
- Coordinate with IT Operations, Infrastructure, Cybersecurity, Enterprise Applications, Service Management, PMO, Data, and other BIT teams to align operational priorities.
- Develop executive presentations, briefing materials, reports, and talking points for the CIO.
- Support strategic and organizational planning and the execution of enterprise technology initiatives.
- Assist in developing and monitoring the agency’s IT strategic roadmap, technology priorities, and operational initiatives.
- Maintain an understanding of expense and capital budgets, spending plans, forecasts, expenditures, commitments, encumbrances, cost variances, and Estimate-at-Completion projections.
- Support the CIO during budget planning, financial reviews, executive budget discussions, and fiscal reporting.
- Coordinate with procurement, finance, budget, legal, and program management staff to facilitate procurements, contract execution, vendor management, and capital project delivery.
- Track organizational risks, operational issues, audit findings, and corrective action plans, ensuring timely resolution and executive visibility.
- Represent the CIO in meetings with internal stakeholders, executive leadership, and external partners as appropriate.
- Perform other special projects and duties assigned in support of the CIO and the agency’s technology mission.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
