Digital Transformation Officer/Chief Information Officer (CIO)

Pasco-Hernando State College•West Campus (New Port Richey), FL

About The Position

Pasco-Hernando State College seeks a Digital Transformation Officer/Chief Information Officer to provide institution-wide vision, strategy, governance, and leadership for the effective, secure, resilient, and innovative use of technology, data, enterprise applications, infrastructure, cybersecurity, and digital services. As a trusted advisor to executive leadership and the College community, this leader aligns technology investments and operational priorities with PHSC’s strategic plan, academic mission, student success goals, workforce needs, and institutional risk posture. The role leads a high-performing, service-oriented technology organization that enables transformation, continuous improvement, and equitable digital experiences across all College locations. The CIO provides executive oversight of the College’s technology organization and services, develops multi-year technology strategy and governance, and translates institutional goals into roadmaps with clear ownership, resources, sequencing, risks, timelines, and success measures. The role partners with academic and administrative functions, advances enterprise applications and architecture, supports responsible use of data and emerging technologies, and oversees cybersecurity, privacy, compliance, resilience, service management, budgets, procurement, vendors, and project portfolios. The CIO communicates strategy and performance to institutional and external stakeholders, develops technology leadership and talent, represents PHSC in relevant forums, and supports accreditation, audit, planning, and reporting activities. Appropriate availability for executive consultation, incident response, emergency operations, and continuity of critical services may be required outside normal business hours when circumstances require. The position requires a master’s degree in computer science, information systems, or a related field from a regionally accredited institution and at least five years of upper-level IT administration experience, or a bachelor’s degree combined with education and experience that provide the required knowledge and abilities. Preferred qualifications include senior or executive technology leadership in higher education or a similarly complex public-sector environment, executive-team experience, higher-education ERP/SIS experience, leadership of modernization and institution-wide initiatives, knowledge of relevant frameworks, applicable professional certifications, and familiarity with Florida public higher education. The job description is pending final approval by the Senior Leadership Team.

Requirements

Master’s degree in computer science, information systems, or a related field from a regionally accredited institution and at least five years of upper-level IT administration experience, or a bachelor’s degree combined with education and experience that provide the required knowledge and abilities.
Broad knowledge of higher education operations, academic and student-service environments, administrative functions, shared governance, accreditation, and technology’s role in institutional effectiveness and student success.
Current knowledge of higher education technology trends, enterprise architecture, ERP/SIS platforms, cloud and SaaS services, infrastructure, networking, cybersecurity, identity and access management, integrations, data and analytics, digital learning, and artificial intelligence.
Ability to serve as a credible executive advisor, listen effectively, exercise sound judgment, challenge conventional thinking constructively, and influence decisions without relying solely on positional authority.
Strong strategic-planning, governance, portfolio-management, change-leadership, and organizational-development capabilities.
Ability to translate institutional strategy into technology priorities, operating plans, resource requirements, implementation roadmaps, and measurable outcomes.
Strong financial-management skills, including budgeting, forecasting, total-cost-of-ownership analysis, vendor management, contract negotiation, sourcing, and lifecycle planning.
Knowledge of cybersecurity, privacy, risk management, internal controls, disaster recovery, business continuity, incident response, compliance obligations, and third-party risk.
Ability to build and lead a service-oriented culture, establish accountability, develop talent, manage performance, and create technical and leadership career paths.
Ability to communicate complex technology, risk, and investment matters clearly and persuasively to technical and nontechnical audiences, including executive leaders and governing boards.
Ability to establish meaningful performance measures, service standards, key performance indicators, and continuous-improvement practices.
Ability to operate effectively in a resource-constrained environment while balancing innovation, operational reliability, risk, compliance, service quality, and affordability.

Nice To Haves

Senior or executive technology leadership experience in a college, university, community college, or similarly complex public-sector environment.
Experience serving on an executive leadership or cabinet-level team and advising a president, governing board, or comparable executive authority.
Experience with Ellucian Banner, Ellucian Experience, or another major higher-education ERP/SIS ecosystem, including connected third-party systems and integrations.
Experience leading cloud or SaaS modernization, enterprise-system implementations, digital transformation, data governance, cybersecurity, service management, or institution-wide change initiatives.
Experience developing or strengthening technology governance, project and portfolio management, enterprise architecture, or IT service-management practices.
Knowledge of frameworks and practices such as ITIL, COBIT, NIST Cybersecurity Framework, ISO 27001, EDUCAUSE resources, or comparable standards.
Relevant professional certification such as CGEIT, CISM, CISSP, PMP, ITIL, or equivalent.
Experience within the Florida College System or familiarity with Florida public higher education.

Responsibilities

Serve as a strategic advisor to executive and institutional leaders on technology strategy, transformation, innovation, cybersecurity, data, enterprise risk, and technology-enabled change.
Develop, maintain, and communicate a multi-year enterprise technology and digital transformation strategy aligned with College priorities and financial capacity.
Establish a transparent technology governance model for participation, decision-making, project intake, prioritization, resource allocation, architecture standards, and accountability.
Provide executive oversight of information security, enterprise applications, project and portfolio management, infrastructure and networks, end-user support, telecommunications, classroom and audiovisual technology, and related digital services.
Lead, mentor, and develop a high-performing technology organization and promote service excellence, collaboration, accountability, inclusion, learning, innovation, and professional growth.
Translate institutional goals into executable technology roadmaps that identify accountable leaders, resources, sequencing, dependencies, risks, timelines, measures of success, and change-management needs.
Lead institutional technology transformation and change initiatives, ensuring stakeholders are informed, consulted, prepared, and supported through implementation and adoption.
Partner with College functions to identify technology needs, improve business processes and digital experiences, and advance institutional outcomes.
Provide strategic oversight for enterprise applications, including ERP/SIS, learning and engagement platforms, cloud and SaaS services, integrations, identity and access services, data exchanges, and mission-critical applications.
Establish and oversee enterprise architecture, lifecycle management, interoperability, integration, and technical standards.
Advance responsible institutional use of data, analytics, automation, and artificial intelligence with relevant stakeholders.
Oversee cybersecurity, privacy, technology risk, regulatory compliance, internal controls, third-party risk, security awareness, incident governance, and protection of institutional assets.
Ensure effective technology resilience, disaster recovery, business continuity, backup and recovery, crisis communications, and emergency-response capabilities.
Promote IT service-management practices covering service ownership and standards, incident and problem management, knowledge management, escalation, customer experience, performance metrics, service-level expectations, and continuous improvement.
Develop and manage the technology budget and investment plan using financial stewardship, total-cost-of-ownership analysis, lifecycle planning, risk assessment, and transparent prioritization.
Lead or oversee technology procurement, contract negotiations, vendor and partner management, licensing, sourcing, and performance accountability.
Establish and oversee technology project and portfolio management, with visibility into priorities, status, dependencies, capacity, risks, benefits, and outcomes.
Ensure technology services and digital resources support accessibility, usability, privacy, equity, and the diverse needs of the College community.
Communicate technology strategy, priorities, risks, service performance, project status, and investment needs to institutional and external stakeholders.
Recruit, retain, develop, and succession-plan technology talent; establish expectations, performance measures, career pathways, and professional-development priorities.
Monitor higher-education technology and cybersecurity developments and sponsor research, pilots, and innovation when institutional value and readiness are demonstrated.
Represent PHSC in the Florida College System Chief Information Officers Council and other appropriate technology forums and partnerships.
Support accreditation, audit, compliance, planning, and reporting by ensuring the reliability, security, availability, and governance of technology and information resources.
Maintain appropriate availability for executive consultation, incident response, emergency operations, and continuity of critical College services, including outside normal business hours when circumstances require.
Perform other duties as assigned.