Lead Digital Transformation Officer - Information Technology

WesBanco Bank, Inc.•Bowie, MD

6d•$75,000 - $90,000

About The Position

The Lead Digital Transformation Officer leads and coordinates the Bank’s digital transformation initiatives. The role partners with business line leaders, technology teams, operations, and executive leadership to identify, prioritize, and implement strategic projects that improve efficiency, enhance customer and employee experiences, and support organizational growth. The officer manages the enterprise project portfolio, evaluates resource capacity, establishes project priorities, and drives execution to ensure initiatives are completed successfully and deliver measurable business value. The position includes supervisory responsibilities such as interviewing, hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining employees, and addressing complaints and problems. The role also maintains project management standards, reporting frameworks, and governance processes; supports change management; and ensures projects comply with regulatory requirements, risk management standards, and organizational policies. The employee is expected to maintain proficiency in Bank policies and procedures and complete assigned compliance training on time.

Requirements

Bachelor’s degree in Business Administration, Finance, Information Technology, Project Management, Operations Management, or a related field required.
Seven or more years of progressive experience in banking, operations, project management, business transformation, process improvement, or related areas required.
Experience leading enterprise-wide initiatives involving multiple stakeholders and business units.
Strong understanding of banking operations, products, services, and regulatory environments.
Demonstrated ability to align strategic objectives with tactical project execution.
Strong project management, organizational, and planning skills.
Proven ability to manage multiple concurrent initiatives and competing priorities.
Strong analytical, problem-solving, and decision-making abilities.
Ability to assess organizational capacity and recommend project prioritization strategies.
Excellent verbal, written, presentation, and facilitation skills.
Ability to communicate effectively with executives, department leaders, employees, vendors, and external partners.
Strong stakeholder management and relationship-building skills.
Demonstrated ability to influence without direct authority across organizational levels.
Experience driving process improvement and change management initiatives.
Proficiency in project management, reporting, and collaboration tools.
Ability to work independently while fostering collaboration across teams.
Professional demeanor, strong customer and employee service orientation, positive outlook, and commitment to continuous improvement.
Ability to comply with applicable banking laws, rules, regulations, policies, and procedures.

Nice To Haves

Master’s degree preferred.
Experience managing project portfolios and resource capacity planning preferred.
Project Management Professional (PMP), Certified Scrum Master (CSM), Lean Six Sigma, or comparable certification preferred.

Responsibilities

Lead the Bank’s digital transformation efforts and coordinate initiatives to improve business processes, customer and employee experiences, and operational effectiveness.
Partner with executive leadership and department leaders to identify, evaluate, and prioritize transformation opportunities aligned with organizational goals.
Establish and maintain an enterprise project intake, prioritization, and governance process.
Manage the transformation project portfolio and ensure alignment with strategic objectives and available resources.
Oversee capacity planning across departments to balance project demand, resource availability, and business priorities.
Work with business units to assess feasibility, define business requirements, identify dependencies, and establish implementation timelines.
Assemble project teams, develop project plans, assign responsibilities, and monitor execution.
Track project performance, milestones, risks, issues, and resource utilization, escalating concerns when appropriate.
Facilitate cross-functional collaboration and address obstacles to project delivery.
Identify opportunities for process improvement, automation, digitization, and operational efficiency.
Develop and maintain project management standards, reporting frameworks, and governance processes.
Create executive-level reports and dashboards covering project status, resource capacity, risks, and business outcomes.
Support change management for transformation initiatives, including communication, training, and stakeholder engagement.
Collaborate with technology, operations, risk, compliance, and vendor partners to support project delivery.
Monitor industry trends, emerging technologies, and banking best practices for opportunities that support strategic objectives.
Ensure projects comply with regulatory requirements, risk management standards, and organizational policies.
Carry out supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems.
Maintain proficiency in Bank policies and procedures, follow applicable laws and regulations, and complete assigned compliance training in a timely manner.

Benefits

22 days of paid time off (PTO).
5 days of Short Term Disability (STD).
11 annual paid holidays and 1 annual floating holiday.
Medical, dental, and vision coverage.
Health Care Flexible Spending and Dependent Care Flexible Spending accounts.
Transportation Fringe Benefit Plan.
Group Life and Long Term Disability coverage.
Optional Life coverage.
Access to voluntary benefit products, including Cancer, Term & Universal Life, Accident, Short-Term Disability, and Critical Illness policies, as well as other ancillary benefit products.
401(k) with employee match.