Chief Information Officer (CIO)

City of New York•New York, NY

About The Position

The NYC Department of Buildings (DOB) promotes safety by regulating the lawful use of more than one million buildings and construction sites across New York City’s five boroughs. The Department enforces the City’s Construction Codes, Zoning Resolution, and New York State Multiple Dwelling Law, with a focus on safety, service, and integrity. DOB is seeking a Chief Information Officer (CIO) to lead its Information Technology bureau. Under the administrative direction of the Department’s Chief Operating Officer, the CIO exercises independent initiative and judgment while overseeing a comprehensive technology strategy that advances the Department’s mission, supports operations across more than 140 business units, and enhances service for property owners, architects, engineers, contractors, and tenants across 1.1 million buildings. The CIO provides executive direction for information technology and leads the bureau’s operations, planning, staffing, resource allocation, standards, and performance measurement. The role oversees digital transformation, cybersecurity, product development and support, system and database administration, networks, desktop support, customer service, and technology policy. The CIO also coordinates IT budgets and vendor contracts, liaises with the Office of Technology and Innovation, and represents the Commissioner on IT policy and operational matters.

Requirements

A master’s degree in computer science, business administration, public administration, or a related field, and six years of satisfactory full-time experience in an information technology area specified in the posting, including at least four years in an executive, managerial, or administrative capacity or supervising staff performing these duties; or
A bachelor’s degree from an accredited college or university and eight years of satisfactory full-time experience in an information technology area specified in the posting, including at least four years in an executive, managerial, administrative, or supervisory capacity; or
Education and/or experience equivalent to the master’s-degree pathway, subject to the stated minimum education and experience requirements.
All candidates must have at least a four-year high school diploma or its educational equivalent approved by a state department of education or recognized accrediting organization.
All candidates must have at least six years of qualifying information technology experience, including four years of executive, managerial, administrative, or supervisory experience.

Responsibilities

Collaborate with the Commissioner and executive staff to develop and implement a technology vision supporting DOB’s mission and operations.
Provide executive direction on information technology and direct IT bureau staff and operations.
Establish short- and long-term plans, goals, objectives, and priorities; allocate personnel and other resources; and establish and maintain organizational controls.
Coordinate bureau activities with other organizational units within the agency as needed.
Lead development of agencywide standards, processes, and performance metrics aligned with DOB priorities.
Promote digital transformation, legacy-system modernization, workflow automation, and other enhancements.
Participate in formulating and implementing agency and bureau policies.
Direct cybersecurity measures, protection of information systems and equipment, incident response, and compliance with applicable laws and standards.
Oversee product development and support, system and database administration, network operations, desktop support, customer service, and technology policy.
Identify and integrate best practices to optimize system performance, reduce costs, and improve end-user experience.
Establish key performance indicators for operations, project management, and proposed digital solutions.
Coordinate with internal and external stakeholders on the IT budget and associated vendor contracts.
Serve as a liaison to the Office of Technology and Innovation (OTI).
Represent the Commissioner at meetings and conferences concerning IT policy, operational issues, and Department activities.