Catering Director Jobs

About The Position

Requirements

• At least 5 years of operations or management experience, ideally in the catering, hospitality, or event industry.
• Proven experience leading multiple managers and large front-of-house, warehouse, and logistics teams.
• Valid driver’s license and ability to travel to event sites as needed.
• Ability to work a flexible schedule, including nights, weekends, holidays, and extended hours during peak periods.
• Strong interpersonal, oral, and written communication skills.
• Strong working knowledge of catering and event operations functions.
• Ability to adapt quickly to changing demands.
• Ability to prioritize workflow and produce efficient, accurate results.
• Self-starter able to take a project from inception to completion.

Nice To Haves

• Knowledge of and experience in the Southern California market.

Responsibilities

• Assist the Staffing Manager, when applicable, with interviewing, screening, and hiring service employees.
• Oversee Front of House staff, Event Managers, and Lead Managers in coordination with the Staffing Manager.
• Ensure staff schedules and assignments provide appropriate staffing for each scheduled event.
• Oversee warehouse staff scheduling and assignments with the Warehouse Manager.
• Coordinate on-site culinary staffing needs with the Staffing Manager and Executive Chef.
• Oversee inventory of dry goods, beverages, linen, décor, and china with the Warehouse Manager and team.
• Partner with Kitchen and Warehouse staff to ensure efficient, cost-effective ordering of supplies and food items.
• Work with clients and vendors on event-site setup and related details.
• Coordinate delivery-vehicle scheduling for daily drops and events with Logistics Manager(s), and ensure regular scheduled vehicle maintenance.
• Coordinate with the Warehouse Manager, Sales Team, and rental equipment companies to ensure orders are accurate, timely, and properly returned.
• Manage and supervise outgoing events and parties; ensure Catering Event Orders are complete and accurate and paperwork is returned to the BTS office.
• Ensure equipment is promptly picked up from clients and properly inventoried at delivery and load-out.
• Plan and manage logistics for off-site special events, including large-scale events, in coordination with the BTS Major Projects Manager.
• Oversee assigned venues, including service employees, menu integrity, timely service, setup, cleanup, and overall catering-area operations.
• Supervise on-site Event Managers and Logistics Managers and monitor staff performance at events.
• Ensure events and venues are set up, stocked, and serviced to BTS standards, and coordinate deliveries with jurisdictional authorities.
• Create and implement operational systems and procedures for permanent and on-call staff, including workflow efficiencies and staff incentive opportunities.
• Develop event-tracking and costing reports.
• Lead restructuring and implementation of the employee training and education program with the Staffing Manager.
• Oversee building maintenance needs and repairs.
• Support Sales Managers with on-site walk-throughs and client service requirements.
• Assist the COO with operations at BTS-owned entities and other assigned special projects.
• Directly supervise the Logistics Manager, Warehouse Manager, and Assistant Operations Manager.
• Represent the Operations Department on the BTS Executive Committee at regular meetings.
• Ensure clear communication between the BTS Management Team and staff, and attend management meetings during event periods.
• Provide the COO with regular updates on operations status, progress, and issues at assigned events and venues.

Benefits

• Health benefits package for full-time employees, eligible after 60 days.
• Dental benefits.
• 401(k) plan with pre-tax contributions and a discretionary profit-sharing component, including up to a 4% annual matching contribution.
• Two weeks of paid vacation annually and paid sick time.
• Discretionary performance bonuses as determined by Senior BTS Management.
• Monthly mobile phone allowance.
• Company credit card for authorized expenses.
• Reimbursement of job-related expenses.