Care Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree (BA/BS) and at least one year of experience working directly with people related to the specific program population or other related community-based organizations; alternatively, an equivalent combination of education and experience.
• Must reside in North Carolina.
• Ability to travel to the worksite and other locations as necessary.

Nice To Haves

• Bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area.
• Two years of experience working directly with individuals served by the child welfare system.

Responsibilities

• Provide integrated, whole-person care management under the CFSP Care Management model, coordinating physical health, behavioral health, intellectual and developmental disability services, long-term services and supports, pharmacy, and unmet health-related needs.
• Provide trauma-informed care, recognizing the role of adverse childhood experiences and coordinating cross-agency support for members’ physical, behavioral, social, educational, and legal needs.
• Collaborate with each member’s County Child Welfare Worker to align health care needs with permanency planning goals.
• Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and child welfare system stakeholders, to coordinate care.
• Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs.
• Identify members with potential clinical health care needs using predefined tools and coordinate cases with clinical health care management and an interdisciplinary team.
• Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities to support cost-effective and efficient service utilization.
• Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians.
• Identify members who could benefit from expanded services.

Benefits

• Merit increases
• Paid holidays
• Paid time off
• Incentive bonus programs, unless covered by a collective bargaining agreement
• Medical benefits
• Dental insurance
• Vision insurance
• Short- and long-term disability benefits
• 401(k) with company match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources