Children's Care Coordinator Team Leader (Dual Office Role)

Assistance Plus • Augusta, ME

12d • $68,640 - $75,920 • Onsite

About The Position

Assistance Plus is seeking a dedicated, non-clinical supervisor to oversee a team of children's care coordinators who help clients navigate behavioral health and community-based services. The role provides administrative supervision and focuses on program oversight, staff development, compliance with organizational policies, and quality service delivery. The supervisor helps ensure care coordination meets clients’ needs and program requirements, working in collaboration with the Agency’s Clinical Supervisor. This is a full-time, 40-hour-per-week position located at the Wilton office.

Requirements

• Bachelor’s degree in Human Services, Social Work, Psychology, Rehabilitation, or a related field.
• At least 3 years of experience in care coordination, case management, or behavioral health support services.
• Valid Maine driver's license.
• Proof of vehicle insurance at $50K/$100K.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of behavioral health systems, community resources, and care coordination best practices.
• Proficiency with electronic health records and Microsoft Office Suite.

Nice To Haves

• At least 1 year of supervisory or leadership experience.

Responsibilities

• Provide administrative supervision to a team of children's care coordinators.
• Oversee program operations and support staff development.
• Ensure compliance with organizational policies and program requirements.
• Help ensure the quality and timeliness of care coordination services.
• Collaborate with the Agency’s Clinical Supervisor.

Benefits

• Mileage reimbursement
• Paid travel time
• 12 paid holidays per year
• Generous Earned Benefit Time
• Agency-paid life insurance equal to annual salary, up to $50,000
• Agency-paid short-term disability
• Medical, dental, and voluntary insurances
• Agency-issued laptop and cell phone
• 401K Retirement Plan
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager