Volunteer Coordinator - Pima Animal Care Center
About The Position
Pima Animal Care Center is seeking a Volunteer Coordinator to lead, support, and grow its volunteer program, which includes more than 1,500 active volunteers contributing over 100,000 hours of service annually. The role is centered on community engagement, volunteer retention, social services, program administration, and project management, with the goal of organizing and supporting volunteers around the shelter’s mission and animal welfare work. The coordinator administers the animal care volunteer program, supports program goals and evaluation, supervises and trains volunteers, and helps ensure adequate staffing and compliance with applicable regulations. The role also coordinates volunteer training resources, maintains relationships with partner agencies and community groups, supports stakeholder meetings, contributes to grant and contract monitoring and budget development, and prepares reports and recommendations about volunteer engagement and animal care outcomes. Work assignments may vary according to departmental needs and will be communicated by the supervisor.
Requirements
- Bachelor’s degree from an accredited college or university in Animal Science, Public Administration, Business Administration, Nonprofit Management, Animal Welfare, or a related field determined by the department head, and one year of experience administering or coordinating an animal welfare program; relevant experience and/or education from an accredited college or university may be substituted.
- Alternatively, one year of experience with Pima County in an Animal Care Coordinator, Animal Care Shelter Supervisor, or related position as determined by the department head.
- Valid driver license at the time of application and valid Arizona driver license at the time of appointment.
- Must pass the required driving-record review and post-offer, pre-employment background screening.
- Must provide post-offer proof of required immunization(s) and/or TB screening; must receive the full series of pre-exposure rabies immunizations within nine months of appointment.
Nice To Haves
- At least one year of experience recruiting, onboarding, scheduling, and retaining volunteers in a nonprofit, social services, public agency, or educational environment.
- At least one year of experience supervising, leading, or coordinating large groups of staff or volunteers in dynamic, customer- or public-facing settings.
- At least one year of experience managing projects, community outreach events, or logistical operations under minimal supervision.
- Prior experience working or volunteering in an animal shelter, rescue organization, or animal-related environment.
- Experience with Microsoft Office Suite, including Word, Excel, Outlook, and Teams, and with volunteer management software or relational databases.
Responsibilities
- Organize, coordinate, and administer Pima County’s animal care volunteer program.
- Assist the Volunteer Manager or department director in developing volunteer program goals and objectives related to animal care.
- Report on program data and evaluate effectiveness, including volunteer recruitment, retention, success, and program outcomes.
- Supervise, train, and evaluate volunteers; determine assignments and priorities and ensure appropriate staffing.
- Monitor animal care regulations and legislation and ensure the volunteer program complies with applicable laws and standards.
- Coordinate development of training materials and resources for volunteers.
- Establish and maintain liaison relationships with departments, agencies, animal welfare organizations, and community groups.
- Assist the Volunteer Manager with meetings to resolve issues, discuss goals, and share important information with volunteers and stakeholders.
- Assist with monitoring grants, program contracts, and contractor performance related to animal care services.
- Participate as directed in program budget development, expense monitoring, and allocation of funds for volunteer activities.
- Conduct studies and prepare written reports and recommendations on volunteer engagement, program improvement, and animal care best practices.
- Assist in preparing routine and special reports for federal, state, and county agencies.
- Analyze volunteer activity and animal care program data and prepare metrics and statistical materials for management review and improvement.
- Use or maintain specialized databases containing volunteer activity and animal care information, and generate reports tracking engagement.
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What This Job Offers
Job Type
Full-time
