Adoptions & Behavior Counselor - Pima Animal Care Center

Pima County•Tucson, AZ

About The Position

Pima Animal Care Center is hiring part-time Adoptions & Behavior Counselors for its Outcomes Team. The role works directly with the community to help people find suitable pets and is centered on customer service. Work takes place indoors and outdoors with dogs of varying behavior types and includes leading large-dog playgroups, providing enrichment, and assessing dog behavior. The position is limited to 19 hours per week and requires working at least three days, including one weekend day. PACC operates seven days a week, and the role has nontraditional hours and rotating schedules. The work involves humane animal care and handling, customer assistance, behavior and health observations, adoption and foster support, intake assistance, recordkeeping, facility sanitation, and transportation of animals and supplies. Duties may vary according to departmental needs. Applicants must have a high school diploma or GED; relevant experience and/or education from an accredited college or university may be substituted. Some positions require a valid Arizona Class D driver license. Employment is subject to pre-employment background checks and post-offer screening, and employees must complete the required rabies immunization series within nine months of appointment unless medically excused or otherwise verified as exempt. A post-offer physical and/or drug screen and proof of immunization and/or TB screening may also be required.

Requirements

High school diploma or GED; relevant experience and/or education from an accredited college or university may be substituted.
Must work a minimum of three days, including one weekend day, and no more than 19 hours per week.
Able to work nontraditional hours and rotating schedules.
Some positions require a valid Arizona Class D driver license at application or appointment.
Must complete the full series of pre-exposure rabies immunizations within nine months of appointment, unless medically excused or prior immunization is verified by the County Physician.
Subject to pre-employment background screening and may be required to complete a post-offer physical and/or drug screen and provide proof of immunization(s) and/or TB screening.
Physical tasks include bending, climbing, crawling, kneeling, reaching, squatting, stooping, and grasping; frequently lifting, pushing, or pulling objects weighing up to 100 pounds.
Must have sensory abilities including hearing in noisy areas and by radio, speaking in person, on a phone, and by radio, and vision to operate a motor vehicle, distinguish color, and use depth and peripheral vision.

Nice To Haves

Bilingual in English and Spanish.
At least one year of customer service experience.
At least one year of experience working in an animal shelter or other relevant animal-care setting.
Experience working or volunteering with dogs and/or cats.

Responsibilities

Provide humane care and safe handling for dogs, cats, and small pets while monitoring behavior and health.
Work outdoors in all weather and safely handle live animals, including animals that are injured, frightened, or difficult to handle.
Provide customer service to the public and volunteers, answer questions, address concerns, and guide decisions about intakes, outcomes, redemptions, and animal care in accordance with PACC policies.
Handle animals for behavioral assessments and playgroups, identify placement or behavior concerns, and participate in outcome decisions, including euthanasia.
Organize and document animal behavior, history, medical records, and outcomes using shelter software and other systems for recordkeeping, communication, and scheduling.
Administer vaccinations and medications under veterinary guidance; assess animals for illness or injury and document and communicate health concerns.
Support adoption and foster processes through enrichment, behavioral evaluations, meet-and-greets, matchmaking, and note reviews.
Support intake and admissions by recommending appropriate intake pathways, checking for health concerns, identifying ages and breeds, and finding kennel placements.
Maintain clean and sanitary kennels, workspaces, public lobbies, and treatment spaces.
Perform required physical tasks, including lifting and carrying heavy objects, bending, stooping, and reaching.
Safeguard and account for scheduled drugs and funds received for PACC services.
Operate County-owned vehicles to transport animals and supplies.