Volunteer Coordinator - Pima Animal Care Center

Pima County•Tucson, AZ

About The Position

Pima Animal Care Center (PACC) is seeking a dynamic, collaborative Volunteer Coordinator to lead, support, and grow its volunteer program. PACC has more than 1,500 active volunteers who contribute over 100,000 service hours annually. The role centers on building relationships, fostering an inclusive environment, and organizing people around the shelter’s mission. Success depends on skills in community engagement, volunteer retention, social services, program administration, and project management; experience may come from areas such as nonprofit management, social work, higher education, event coordination, or civic engagement. The coordinator organizes and administers the animal care volunteer program, supports program goals and evaluation, and supervises, trains, and assigns volunteers. The position also contributes to compliance, volunteer training resources, community partnerships, grants and contracts, budgeting, reporting, and program improvement. Work assignments may vary according to departmental needs and will be communicated by the supervisor. This position requires a valid driver license at application and a valid Arizona driver license at appointment. The successful applicant is subject to a driving-record review and pre-employment background screening. Post-offer proof of required immunization(s) and/or TB screening is required; employees must complete the full pre-exposure rabies immunization series within nine months of appointment.

Requirements

Bachelor’s degree from an accredited college or university in Animal Science, Public Administration, Business Administration, Nonprofit Management, Animal Welfare, or a related field determined by the department head, and one year of experience administering or coordinating an animal welfare program; relevant experience and/or education may be substituted.
Alternatively, one year of experience with Pima County as an Animal Care Coordinator, Animal Care Shelter Supervisor, or in a related position determined by the department head.
Qualifying education and experience must be documented in the application’s Education and Work Experience sections; a resume cannot substitute for the application.
Valid driver license at the time of application and valid Arizona driver license at the time of appointment.
Ability to meet the required post-offer immunization and/or TB screening requirements and complete the pre-exposure rabies immunization series within nine months of appointment.
Subject to a post-offer, pre-employment background screening and a 39-month DOT Motor Vehicle Record review.

Nice To Haves

At least one year of experience recruiting, onboarding, scheduling, and retaining volunteers in a nonprofit, social services, public agency, or educational environment.
At least one year of experience supervising, leading, or coordinating large groups of staff or volunteers in dynamic, customer-facing or public-facing settings.
At least one year of experience managing projects, community outreach events, or logistical operations under minimal supervision.
Prior experience working or volunteering in an animal shelter, rescue organization, or animal-related environment.
Experience with Microsoft Office Suite, including Word, Excel, Outlook, and Teams, and with volunteer management software or relational databases.

Responsibilities

Organize, coordinate, and administer Pima County’s animal care volunteer program.
Assist the Volunteer Manager or department director in developing volunteer program goals and objectives related to animal care.
Report and analyze data to evaluate program effectiveness, volunteer recruitment and retention, program outcomes, and progress toward goals.
Supervise, train, and evaluate volunteers; determine assignments and priorities; and ensure adequate staffing for program needs.
Monitor animal care regulations and legislation and help ensure the volunteer program complies with applicable laws and standards.
Coordinate the development of volunteer training materials and resources about animal care activities, services, and requirements.
Build and maintain liaison relationships with departments, public and private agencies, animal welfare organizations, and community groups.
Assist the Volunteer Manager with meetings to address issues, discuss program goals, and share important information with volunteers and stakeholders.
Assist with monitoring grants, program contracts, and contractor performance related to animal care services.
Participate, as directed, in program budget development; monitor expenses and appropriate allocation of funds for volunteer activities.
Conduct studies and prepare written reports and recommendations on volunteer engagement, program improvement, and animal care best practices.
Assist with routine and special status reports for federal, state, and county agencies regarding volunteer program progress and animal care outcomes.
Use or maintain specialized databases containing volunteer activity and animal care information, generate reports, and track volunteer engagement.