Animal Care Technician I - Adoptions & Behavior Counselor - Pima Animal Care Center
About The Position
Pima Animal Care Center is seeking a full-time Adoptions & Behavior Counselor for its Outcomes Team. The role works directly with the community to help match animals with homes and is centered on customer service. It involves indoor and outdoor work with dogs of varying behavior types, including running large-dog playgroups, providing enrichment, and assessing behavior. The center is open seven days a week, and the position requires a nontraditional schedule that includes weekends, evenings, and rotating schedules. The position provides humane care and safe handling for dogs, cats, and small pets; supports adoption, foster, intake, and admissions processes; and documents animal behavior, health, history, and outcomes. The employee also helps with behavioral assessments and decisions regarding outcomes, administers vaccinations and medications under veterinary guidance, maintains facility cleanliness, safeguards scheduled drugs and funds, and operates County vehicles to transport animals and supplies. Work may involve animals that are injured, frightened, or offensive, all-weather outdoor conditions, and frequent physical tasks including lifting, carrying, bending, and reaching.
Requirements
- High school diploma or General Education Development (G.E.D.) certificate; relevant experience and/or education from an accredited college or university may be substituted.
- Clearly document qualifying education and experience in the application’s Education and Work Experience sections.
- Within nine months of appointment, receive the full series of pre-exposure rabies immunizations, unless medical inability or prior immunization is verified by the County Physician.
- Meet any position-specific Arizona Class D driver license requirement at the time of application or appointment.
- Complete required post-offer, pre-employment background screening.
- Complete the required post-job-offer physical and/or drug screen.
- Provide required post-job-offer proof of immunization(s) and/or complete immunization(s) and/or TB screening.
- Frequently lift, push, or pull objects weighing up to 100 pounds.
- Perform physical activities that may include bending, climbing, crawling, kneeling, reaching, squatting, stooping, and grasping.
- Meet sensory requirements that may include hearing in noisy areas and on a radio; speaking in person, on a phone, and on a radio; and vision sufficient to operate a motor vehicle and distinguish color, depth, and peripheral vision.
Nice To Haves
- Bilingual in English and Spanish.
- At least one year of customer service experience.
- At least one year of experience working or volunteering in an animal shelter or other relevant animal care setting.
- Experience working or volunteering with dogs and/or cats.
Responsibilities
- Provide humane care and safe handling for dogs, cats, and small pets while monitoring their behavior and health.
- Work outdoors in all weather conditions and safely handle live animals, including injured, frightened, or offensive animals.
- Provide customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions about intakes, outcomes, redemptions, and animal care in accordance with PACC policies.
- Handle animals during behavioral assessments and playgroups, identify placement or behavior concerns, and participate in outcome decisions, including euthanasia.
- Organize and document animal behavior, history, medical records, and outcomes using shelter software and other recordkeeping, communication, and scheduling systems.
- Administer vaccinations and medications under veterinary guidance; assess animals for signs of illness or injury and document and communicate health concerns.
- Support adoption and foster processes through enrichment, behavioral evaluations, meet-and-greets, matchmaking, and note reviews.
- Support intake and admissions by identifying appropriate intake pathways, checking animals for health concerns, identifying ages and breeds, and finding kennel placements.
- Maintain clean and sanitary kennels, workspaces, public lobbies, and treatment spaces.
- Safeguard and account for scheduled drugs and funds received for PACC services.
- Operate County-owned vehicles to transport animals and supplies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
