Care Coordinator - Knoxville, TN

Crossroads Treatment Centers•Knoxville, TN

6d•Onsite

About The Position

Crossroads Treatment Centers is seeking a Care Coordinator to support patients receiving outpatient, office-based medication-assisted treatment (MAT) for opioid use disorder. The role helps patients access recovery services and ensures their recovery activities are documented in the patient record. The Care Coordinator works with local referral agencies and collaborates with the practitioner prescribing buprenorphine or naltrexone products. The position is based in Knoxville, Tennessee, and follows a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The role offers training for people new to the field, mileage reimbursement when applicable, and an opportunity to support patients’ recovery.

Requirements

Bachelor’s degree in Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Services Counseling, plus at least one year of experience providing services to individuals diagnosed with substance use disorders or at least one year of clinical experience working with individuals with co-occurring substance use disorders and mental illness.
Alternatively, licensure as a Registered Nurse plus at least one year of direct experience providing services to individuals diagnosed with a substance use disorder or at least one year of clinical experience working with individuals with co-occurring substance use disorders and mental illness.
Alternatively, Board of Counseling Certified Substance Abuse Counselor (CSAC) certification or CSAC-Assistant certification under the supervision specified in the posting.

Responsibilities

Meet face-to-face with all patients to facilitate recovery services and ensure recovery activities are properly documented in the patient record.
Use collateral contacts and local referral agencies to provide services not offered by the program.
Conduct monthly Care Coordination meetings with patients and complete the corresponding documentation to ensure patients are engaged with needed services.
Collaborate with the buprenorphine-waivered practitioner prescribing buprenorphine or naltrexone products to individuals with moderate to severe opioid use disorder.
Perform other duties as assigned by the Operations Director of OBOT Services.