Care Coordinator - Knoxville, TN

Crossroads Treatment Centers•Knoxville, TN
•Onsite

About The Position

Crossroads Treatment Centers is seeking a Care Coordinator to support patients receiving outpatient, office-based medication-assisted treatment for opioid use disorder. The role helps patients access recovery services and ensures recovery activities are documented in their records. The Care Coordinator works with local referral agencies and collaborates with the buprenorphine-waivered practitioner prescribing buprenorphine or naltrexone products. The position is based in Knoxville, Tennessee, and follows a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m.

Requirements

  • A bachelor’s degree in Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Services Counseling, plus either at least one year of experience providing services to individuals diagnosed with substance use disorders or at least one year of clinical experience working with individuals with co-occurring substance use and mental health diagnoses.
  • Alternatively, licensure as a Registered Nurse, plus either at least one year of direct experience providing services to individuals diagnosed with a substance use disorder or at least one year of clinical experience working with individuals with co-occurring substance use and mental health diagnoses.
  • Alternatively, Board of Counseling Certified Substance Abuse Counselor (CSAC), or CSAC-Assistant under the supervision of a CSAC or another supervisor as defined in 18 VAC 115-50-10.

Responsibilities

  • Meet face-to-face with patients to facilitate recovery services and ensure recovery activities are properly documented in patient records.
  • Use collateral contacts and local referral agencies to provide services not offered by the program.
  • Conduct monthly Care Coordination meetings with patients and complete corresponding documentation to ensure patients are engaged with needed services.
  • Collaborate with the buprenorphine-waivered practitioner prescribing buprenorphine or naltrexone products to individuals with moderate to severe opioid use disorder.
  • Perform other duties as assigned by the Operations Director of OBOT Services.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401(k) options, including a matching program with no vesting period
  • Annual continuing education allowance in a related field
  • Life insurance
  • Short- and long-term disability
  • Paid maternity and paternity leave
  • Mental health day
  • Calm subscription for all employees
  • Mileage reimbursement at the current IRS mileage reimbursement rate, if applicable
  • Training for employees who are new to the field
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