Patient Care Coordinator

Upstream Rehabilitation • Parker, CO

11d • $18 - $19 • Onsite

About The Position

Rocky Mountain Spine & Sport Physical Therapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Parker, Colorado. This entry-level office role maintains pleasant and consistent daily clinic operations and supports clinic growth through practice management and patient intake. The coordinator works with the Clinic Director to carry out efficient clinic procedures and supports Upstream Rehabilitation’s mission, vision, and values. The position involves welcoming patients, handling referrals and scheduling, verifying insurance, collecting payments, and maintaining an organized front office. It operates Monday through Friday during normal business hours for at least 40 hours per week; occasional special events in the evenings or weekends and additional hours may be required.

Requirements

• High school diploma or equivalent.
• Communication skills and the ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
• Efficient time management and presentation skills as a member of a team.

Responsibilities

• Greet everyone entering the clinic in a friendly and welcoming manner and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
• Verify patients’ insurance coverage.
• Collect all money due at the time of service and manage deposits.
• Make welcome calls and monitor and influence arrival rates through a positive customer experience.
• Manage the clinic schedule efficiently.
• Manage document routing and non-clinical documentation.
• Manage personal overtime.
• Manage caseload, discharge candidates, progress notes, and insurance reporting.
• Monitor clinic inventory and maintain an orderly, organized front office workspace.
• Attend required training with Territory Field Trainers for Raintree and other business process updates.
• Complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• Three weeks of paid time off plus paid holidays.
• 401(k) with company match.
• Potential participation in bonus programs or other incentive plans for full-time positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED