Care Coordinator Jobs

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About The Position

The Care Coordinator – Individualized Health Services supports high-quality resident care at Charter House, Mayo Clinic’s retirement community in downtown Rochester, Minnesota. The position ensures required clinical assessments are completed accurately and on time throughout each resident’s stay. Using the nursing process, the coordinator assesses resident needs, develops and updates individualized care plans, implements evidence-based interventions, and evaluates outcomes to promote functional ability, safety, and quality of life. The role applies geriatric-informed and dementia-capable practices to support residents’ dignity, autonomy, safety, and person-centered outcomes. The coordinator collaborates with the interdisciplinary team to coordinate services across the continuum of care and maintains accurate, timely, compliant care plans, documentation, and assessments. Responsibilities also include coordinating and monitoring wound care, providing wound-prevention and management guidance to staff, and obtaining and maintaining wound care certification within an established timeframe. The Care Coordinator provides clinical leadership as a role model, mentor, and resource for nursing staff, and supports care delivery and unit operations when the Nurse Manager is absent. The role uses clinical and non-clinical software systems and contributes to quality, safety, and regulatory readiness. The position requires an active Minnesota RN license and an associate degree in nursing. The role may require flexible hours, including days, evenings, nights, holidays, weekends, and on-call coverage. Candidates must attend required orientation sessions.

Requirements

  • Associate degree in nursing from an accredited institution.
  • Active RN license on the Minnesota Board of Nursing.
  • Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross.
  • Availability to attend all required orientation sessions, including Mayo Clinic Orientation on the start date and seven weekdays of Charter House orientation and training.
  • Demonstrated leadership.
  • Excellent interpersonal and communication skills for interacting with interdisciplinary team members, nursing colleagues, residents, and family members.
  • Strong critical thinking, problem-solving, and organizational skills, including the ability to prioritize work effectively.
  • Ability to self-direct and work independently.
  • Ability to adapt to unpredictable situations and stress.
  • Flexibility and ability to delegate tasks and collaborate with peers to promote teamwork, accountability, and high-quality resident care.
  • Ability to develop an understanding of senior services regulations specific to the work area.
  • Computer literacy and strong knowledge of software applications.
  • Ability to work flexible hours, potentially including days, evenings, nights, holidays, weekends, and on-call coverage.
  • International degrees require a detailed U.S. equivalency evaluation from an organization listed as a member of NACES or AICE.

Nice To Haves

  • Bachelor’s degree in nursing (BSN).
  • Two years of nursing experience in long-term care, including dementia care or assisted living.
  • One year of acute care nursing experience.
  • Wound care certification.
  • Prior experience in MDS coordination and MDS certification.

Responsibilities

  • Ensure required clinical assessments are completed accurately and on time throughout residents’ stays.
  • Assess resident needs, develop and update individualized care plans, implement evidence-based interventions, and evaluate outcomes.
  • Apply geriatric-informed and dementia-capable practices in assessment, care planning, and coordination.
  • Collaborate with the interdisciplinary team to coordinate services across the continuum of care.
  • Ensure care plans, clinical documentation, and required assessments are accurate, timely, and compliant with organizational standards, evidence-based practice, and state and federal regulations.
  • Coordinate and monitor wound care using evidence-based interventions and serve as a clinical resource to staff for wound prevention and management.
  • Obtain and maintain wound care certification within an established timeframe.
  • Provide clinical leadership and serve as a role model, mentor, and resource for nursing staff.
  • Support care delivery and unit operations in the Nurse Manager’s absence.
  • Use clinical and non-clinical software systems to maintain accurate records and contribute to quality, safety, and regulatory readiness.

Benefits

  • Self-scheduling to support work-life balance.
  • Mayo Clinic Career Investment Program, including tuition assistance, certifications, and advancement opportunities.
  • Competitive pay.
  • Healthcare benefits.
  • Retirement plans.
  • Paid time off.
  • Adoption assistance.
  • Relocation assistance for qualified candidates.

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