Patient Coordinator at Advanced Orthodontic Care

Specialty Dental Brands • Glendale, CO

4d

About The Position

Advanced Orthodontic Care is seeking a friendly, dependable, and motivated Front Desk Patient Coordinator for its Cherry Creek office. The coordinator is the first point of contact for patients and families and helps create a welcoming environment and positive experience. The ideal candidate is organized, detail-oriented, professional, reliable, enjoys working as part of a team, and can thrive in a busy orthodontic practice. Previous orthodontic experience is preferred.

Requirements

• Organized and detail-oriented.
• Friendly, dependable, motivated, reliable, and professional.
• Passionate about providing exceptional customer service.
• Enjoys working as part of a team and can thrive in a busy orthodontic practice.

Nice To Haves

• Previous orthodontic experience.

Responsibilities

• Greet and welcome patients and families with a friendly, professional attitude.
• Answer incoming phone calls, respond to patient inquiries, and provide excellent customer service.
• Schedule and confirm appointments while maintaining an organized and efficient schedule.
• Assist with patient check-in and check-out procedures.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Communicate with patients regarding appointments, treatment information, and general office questions.
• Assist with insurance verification, patient accounts, and payment processing as needed.
• Coordinate with clinical staff to ensure smooth patient flow and daily office operations.
• Maintain a clean, organized, and welcoming front desk area.
• Help create a positive, supportive experience for patients and fellow team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed