Patient Care Coordinator

High End Hiring•New York, NY
•$62,000 - $73,000

About The Position

Join a high-end periodontal practice as a Patient Care Coordinator and help enhance the patient experience. This dental or medical administrative role coordinates patient appointments, manages communication between patients and dental staff, and supports smooth front-office operations. The position has a stable weekday schedule: Monday through Thursday, 7:45 a.m. to 4:30 p.m. with a one-hour lunch, and Friday, 7:45 a.m. to 3:30 p.m. with no lunch. Weekend work is not required, and hours will not be cut. Compensation is $30–$35 per hour based on experience, plus a full benefits package.

Requirements

  • Previous experience working in a medical or dental practice.
  • Exceptional communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Familiarity with dental office management software and insurance processes.
  • Ability to handle sensitive patient information confidentially.

Nice To Haves

  • Periodontics or oral surgery experience.

Responsibilities

  • Greet patients and manage patient check-ins and check-outs.
  • Schedule and confirm appointments and answer phone calls and emails.
  • Monitor the schedule and communicate effectively with the team to ensure the office runs seamlessly.
  • Maintain a productive doctor and hygiene schedule.
  • Mail thank-you cards to referring doctors for new patients.
  • Ensure the most recent X-rays are on file for patients and update health histories every three years.
  • Scan and file documents and generate consent and post-operative forms for surgical procedures.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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