Patient Care Coordinator
About The Position
The Patient Care Coordinator is the first point of contact for patients and visitors, providing customer service in person and by phone. The role serves as a liaison between patients and providers throughout the administrative flow of the patient experience and performs core front- and back-office duties with increased independence and demonstrated proficiency. The coordinator supports or independently handles routine and basic healthcare services to help ensure smooth clinic operations and support patients and their families. The Staffing Resource Department is a float pool of Medical Assistants serving Providence Medical Group clinics in Southern Oregon. The role serves patients in Primary Care, Specialty Care, and Urgent Care.
Requirements
- One year of experience in a medical or healthcare setting.
- Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
- Electronic Medical Records (EMR) experience.
Responsibilities
- Provide customer service to patients and visitors in person and by phone.
- Act as a liaison between patients and providers throughout the administrative flow of the patient experience.
- Perform core front- and back-office duties with increased independence and proficiency.
- Support or independently handle routine and basic healthcare services to help ensure smooth clinic operations.
Benefits
- Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
