Patient Care Coordinator

US Physical Therapy • Lynchburg, VA

9d

About The Position

The Patient Care Coordinator coordinates the functions needed to ensure efficient patient flow between check-in, treatment, and check-out and serves as the point of contact for non-clinical patient services. The role is based in an outpatient physical therapy clinic and may also include duties in the gym area, assisting patients, handling laundry, and cleaning equipment.

Requirements

• High school graduate or equivalent.
• Excellent in-person and telephone customer service skills.
• Close attention to detail.
• Strong time-management and organizational skills.
• Team-player attitude and an energetic approach focused on excellent customer service.

Responsibilities

• Greet patients and provide outstanding customer service.
• Coordinate each patient's care from initial evaluation through discharge.
• Answer phones.
• Schedule appointments electronically.
• Perform data entry.
• Verify current personal and financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and perform other duties as assigned.
• Complete duties in the gym area, including helping patients, handling laundry, and cleaning equipment.

Benefits

• Competitive compensation.
• Excellent benefits package including 401(k), health insurance, dental insurance, and generous paid time off.
• Multiple opportunities for professional development, specialization, and leadership.
• Employee discount plans.
• Employee Assistance Program (EAP).
• Investment from a company that wants employees to succeed and thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED