Car Wash Manager Jobs

About The Position

Requirements

• Experience leading, coaching, and developing a team.
• Strong communication and interpersonal skills.
• Comfort with sales, membership growth, and performance goals.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Accountability, ownership, and follow-through on commitments.
• Strong organizational and time-management skills.
• Comfort using computers, point-of-sale systems, and business software.
• Willingness to learn car wash equipment, operations, and maintenance.
• Pride in maintaining a clean, safe, and professional location.
• Ability to work outdoors in changing weather conditions.

Nice To Haves

• Previous General Manager, Store Manager, Assistant Manager, Operations Manager, Restaurant Manager, Retail Manager, or similar leadership experience.
• Experience in retail, restaurant, hospitality, sales, automotive, customer service, or another high-volume customer-facing industry.

Responsibilities

• Lead, coach, and develop Team Members, Team Leads, and Assistant Managers; build a positive, accountable, high-performing team culture.
• Recruit, interview, hire, train, and retain team members; set expectations, hold employees accountable, identify future leaders, and conduct coaching, performance conversations, and recognition.
• Lead by example in customer service, sales, professionalism, and work ethic.
• Drive sales, membership growth, and customer retention; help the team achieve membership and revenue goals and coach effective sales and guest-engagement techniques.
• Monitor sales and membership performance, identify improvement opportunities, build relationships with guests, and grow the customer base through service and local engagement.
• Oversee daily express car wash operations and ensure safe, efficient operation in accordance with company standards.
• Monitor wash quality and ensure a consistent, high-quality guest experience; maintain a clean, organized, and well-maintained site.
• Manage opening and closing procedures, staffing, scheduling, and daily assignments; ensure company policies and operating standards are followed.
• Identify and resolve operational issues; monitor inventory, supplies, and equipment needs; coordinate with maintenance and support teams on equipment and facility issues.
• Set the standard for customer service, handle escalated concerns professionally, build guest and community relationships, and monitor feedback for improvement opportunities.
• Review location performance and business metrics; identify ways to improve sales, membership growth, labor efficiency, and retention.
• Manage labor and operating expenses within company expectations and communicate location performance, opportunities, and challenges to leadership.
• Use company software, point-of-sale systems, and other technology to manage and monitor the business; take ownership of overall location performance.

Benefits

• Medical, dental, and vision benefits
• Paid time off and vacation
• Holiday pay
• Free car washes
• Leadership training and development
• Career advancement opportunities
• Company uniforms
• Training and ongoing support
• Competitive base pay
• Monthly bonus opportunities