Business Analyst Jobs

About The Position

Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Five or more years of relevant business analysis experience preferred, ideally supporting technology initiatives.
• Experience with requirements documentation, process mapping, UAT, and stakeholder facilitation.
• Proficiency with Microsoft Office, Microsoft Visio, and Power BI.
• Strong written and verbal communication, facilitation, and stakeholder-management skills.
• Ability to translate complex business needs into clear functional requirements and process documentation.
• Strong analytical thinking, organization, attention to detail, and problem-solving skills.
• Ability to work independently and collaboratively while balancing multiple deadlines.

Nice To Haves

• Experience with project governance, business case development, OPEX/CAPEX planning, and reporting.
• Familiarity with Agile or Waterfall project methodologies and tools such as Jira or Azure DevOps.

Responsibilities

• Lead the development, review, and maintenance of BRDs, FRDs, user stories, user guides, functional design documents, policies, SOPs, business process workflows, and business cases.
• Develop and maintain process maps and workflow diagrams using Microsoft Visio, ensuring documentation is accurate, consistent, and aligned with stakeholder needs.
• Facilitate stakeholder meetings, workshops, and interviews to conduct needs assessments and gather business and functional requirements, process flows, and use-case scenarios.
• Analyze and document current-state and future-state business processes, identifying opportunities for improvement, automation, and operational efficiency.
• Support UAT, including test case development, test execution coordination, defect tracking, and resolution management.
• Coordinate with project teams and business users to validate solutions against approved requirements and support implementation readiness.
• Participate in project intake, portfolio prioritization, and governance by preparing project charters, business cases, project briefs, and effort-sizing assessments.
• Collaborate with business and department leaders during annual budgeting and planning to identify, justify, and secure OPEX and CAPEX funding for technology initiatives and business solutions.
• Develop, analyze, and maintain operational and executive dashboards, reports, and performance metrics using Power BI and other reporting tools.
• Present data and insights to stakeholders to support operational performance monitoring and data-driven decision-making.