Builders Jobs

About The Position

Requirements

• High school diploma or GED.
• At least six months of sales, retail, customer service, or related experience, or an equivalent combination of education and experience.

Nice To Haves

• Experience in building materials, home improvement, construction, or related industries.
• Knowledge of estimating materials for residential projects.
• Experience operating material handling equipment, or willingness to learn.

Responsibilities

• Assist retail customers in person, by phone, and by email.
• Answer questions about products, pricing, availability, returns, and exchanges.
• Help customers select suitable products and solutions, and build positive customer relationships through professional, responsive service.
• Promote and sell company products, services, and related solutions.
• Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
• Identify sales opportunities through recommendations and add-on offerings; develop knowledge of company products, pricing, and promotions.
• Enter customer orders accurately into company systems.
• Schedule and coordinate deliveries, monitor order details, and follow up on customer requests.
• Assist with inventory management, stocking, merchandising, and signage.
• Maintain a clean, organized, and safe work environment.
• Participate in customer workshops and educational events.
• Resolve routine customer concerns and escalate more complex issues when needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k) retirement savings plan
• Paid time off, including paid sick time
• Eight paid holidays per year for salaried and hourly team members
• Commission compensation for earned commissions related to sales of eligible company products and/or services, subject to applicable plan terms and law