Branch Manager Jobs

About The Position

Requirements

• Three to five years of similar or related experience, including preparatory experience.
• A two-year college degree or completion of a specialized business or trade school course of study equivalent to approximately 64 credit hours.
• A significant level of trust, credibility, and diplomacy, including the ability to handle sensitive or highly confidential discussions.
• Ability to motivate, influence, educate, or advise others on significant matters.
• Ability to perform job functions independently or with limited supervision and work effectively individually or as part of a team.
• Ability to read and carry out written instructions and follow oral instructions.
• Ability to speak clearly and deliver information in a logical, understandable sequence.
• Ability to deal calmly and professionally with diverse personalities and demonstrate discretion and strong customer service.
• Ability to maintain composure under deadlines, accuracy and quality requirements, and a fast-paced workload.
• Ability to handle multiple, simultaneous, and changing priorities and confidential matters.
• Ability to work extended hours when required or requested by management.
• Regular, reliable, and timely attendance.
• Ability to operate routine office equipment, including a telephone, copier, facsimile machine, and calculator.
• Ability to routinely work on a computer for an average of 6–8 hours per day when necessary.
• Ability to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 pounds.
• Ability to climb and descend stairs in an emergency.
• Spanish proficiency is specifically needed for the bilingual premium; proficiency testing is required.

Responsibilities

• Demonstrate proficiency in Advia products and services and coach the team to match products and services to members’ needs through referrals.
• Coach team members and exhibit behaviors that grow branch deposits and loan production.
• Maintain branch operational functionality, including adequate team coverage to meet member service needs.
• Resolve member requests, questions, and escalations in a timely manner, and provide coverage for loan and account opening as needed.
• Ensure adherence to operational policies, procedures, and organizational guidelines.
• Represent and promote Advia in the community through educational, volunteer, and brand-building opportunities, which may occur after hours or on weekends.
• Manage team productivity, efficiency, and employee development through performance monitoring, coaching, mentoring, and training.
• Ensure compliance with regulatory requirements, organizational mission and values, service standards, policies, and work guidelines.
• Appraise performance and recommend promotion, disciplinary action, or termination as appropriate.
• Support regional community outreach and organize volunteer events, which may occur after hours or on weekends.
• Meet or exceed branch production goals for loan growth, new account acquisition, and overall relationship impact.
• Comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control requirements.
• Follow risk-minimizing policies and procedures, exercise judgment, and raise questions to management when needed.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Life insurance and disability coverage.
• Paid time off and holidays.
• Parental leave, available after one year of service.
• Learning and development programs.
• Tuition reimbursement, available after one year of service.
• Free telemedicine.
• Employee Assistance Program (EAP).
• Wellness initiatives.
• Paid community action volunteer hours.
• Incentive opportunity based on branch performance.
• Bilingual premium for employees who regularly use language skills to assist members; proficiency testing is required.