Branch Manager, Non-Producing

Morgan Stanley•Alexandria, VA

About The Position

The Non-Producing Branch Manager is responsible for driving branch revenue, increasing profit before taxes, managing risk, maintaining a superior and consistent level of client service, developing cohesive teams, providing leadership, and being accountable for branch results. The role places significant emphasis on recruiting and retaining Financial Advisors. The manager is responsible for fiscal and personnel management, employee morale, ethical business practices, and compliance with applicable federal, state, and local laws and regulations. The position reports to the Market Executive and has direct reports that include Financial Advisors and Branch Support Staff, and in some circumstances Resident Managers and/or Producing Branch Managers. The role applies knowledge of the Firm’s products and strategic partners to support sales, direct the sales force to resources, and contribute to recruiting efforts. It pursues business growth through firm initiatives and marketing, builds relationships with corporate departments and strategic partners, and supports efforts to increase market share among High Net Worth households. The Branch Manager builds and develops teams through communication, meetings, hiring, lateral recruiting, training, and participation in regional and market initiatives. The manager leads branch sales and results, develops talent, coaches and mentors Financial Advisors, and promotes strong morale, growth, ethical practices, diversity, and respect. Responsibilities also include branch financial and sales performance, risk management, compliance supervision, executing the Annual Supervisory Plan, and communicating performance and issues to the Market Executive.

Requirements

  • Five or more years of related experience and/or training, including demonstrated success managing a substantial branch office or equivalent.
  • Active Series 7, Series 8 (or Series 9 and 10), Series 66 (or Series 63 and 65), and Series 3 registrations; Series 31 is acceptable if the branch conducts managed futures business only.
  • Other licenses as required for the role or by management.
  • Effective written and verbal communication skills.
  • Ability to think critically and manage a team.
  • Strong attention to detail.
  • Ability to interact with senior management, Financial Advisors, support staff, clients, and corporate and field personnel.
  • Ability to own projects at a branch level.
  • Ability to organize and prioritize work, meet deadlines, and complete projects.

Responsibilities

  • Drive branch revenue, increase profit before taxes, manage risk, and maintain client service quality.
  • Recruit and retain Financial Advisors; grow the branch through hiring, lateral recruiting, and training.
  • Manage branch fiscal matters, personnel, morale, ethics, and compliance with applicable laws and regulations.
  • Use knowledge of Firm products and strategic partners to support sales and direct the sales force to relevant resources.
  • Apply product and business knowledge to recruiting and explain how Firm offerings can meet prospective recruits’ clients’ needs.
  • Pursue business growth and sales through firm initiatives, corporate relationships, strategic partnerships, and marketing efforts.
  • Support corporate marketing initiatives to increase market share in High Net Worth households.
  • Build effective teams through timely communication, regular meetings, and participation in regional and market initiatives.
  • Lead branch sales and results, identify growth opportunities and weaknesses, and address relevant trends.
  • Identify, develop, and position talent to contribute to branch and regional leadership.
  • Coach and mentor Financial Advisors to drive results and leverage Firm resources to support branch success.
  • Maintain branch accountability for sales and financial performance.
  • Manage branch risk related to sales, human resources, and legal and regulatory practices.
  • Establish a core compliance model in supervised offices, follow supervisory procedures in the Branch Manager’s Supervisory Manual, and execute the Annual Supervisory Plan.
  • Communicate performance status and issues effectively to the Market Executive.

Benefits

  • Comprehensive employee benefits and perks.
  • Potential commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages, depending on the position.
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