Branch Manager (Producing) - NY

MLD Mortgage• US,

About The Position

The Branch Manager manages the daily operations of an assigned branch and originates mortgage loan products offered by the company. The role is responsible for soliciting new business, recruiting successful mortgage loan originators, and managing and retaining branch sales and non-sales personnel. The Branch Manager continuously develops and maintains business relationships that provide a steady source of referrals and new loan originations. The position directs and monitors branch sales, operations, and personnel development to support sales, profitability, market share, and customer and employee satisfaction. It recruits and manages Loan Officers, sets objectives, monitors performance, and addresses performance issues in accordance with company policy. The Branch Manager also oversees daily operations to control expenses and reduce company risk; ensures branch personnel are company employees who are appropriately licensed, registered, and approved; and promptly reports relevant lawsuits, complaints, investigations, or similar actions. The Branch Manager provides expense information on time, forwards fees and other funds to Corporate Headquarters promptly, and ensures closed-loan documents are stored in the company’s document storage system and available to the company upon request.

Requirements

At least two years of sales management experience at a mortgage company, bank, or other financial institution.
Experience generating refinance and purchase loans, and a comprehensive understanding of related guidelines.
Ability to demonstrate sales techniques tactically.
Knowledge of methods and procedures for promoting and marketing products and services.
Valid driver’s license.
NMLS license.
Must meet all applicable qualifications and standards required for MLO licensing under the SAFE Act.
Must remain current on applicable laws and practices.

Responsibilities

Manage daily branch operations and originate the company’s mortgage loan products.
Solicit new business and develop and maintain business relationships as a source of referrals and new loan originations.
Recruit, hire, manage, and retain Loan Officers and other branch personnel.
Direct, coordinate, and monitor sales, branch operations, and personnel development to increase sales, profitability, market share, and customer and employee satisfaction.
Create a positive work environment, set clear objectives, monitor performance, and manage performance issues in accordance with company policy.
Oversee daily branch operations to control expenses and minimize risk to the company.
Ensure everyone performing services for the company through the branch is a company employee, properly licensed and registered as applicable, and approved to begin work and originate loans as applicable.
Immediately report lawsuits, complaints, investigations, or similar actions involving company duties or potentially affecting licensing status or ability to perform the job.
Provide expense information on time and promptly forward fees, checks, deposits, and other funds in the Manager’s possession to Corporate Headquarters.
Ensure closed-loan documents are stored in the company’s document storage system and accessible to the company upon demand.