Beverage Director Jobs

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F&B Director

Highgate Hotels•New York, NY

About The Position

The Director of Food & Beverage coordinates, supervises, and directs all food and beverage operations at M Social Hotel. The role is responsible for maintaining a profitable department and delivering high-quality products and service. The director promotes business, works to reduce employee turnover, manages revenue and payroll budgets, and meets productivity targets while maintaining quality.

Requirements

  • At least 6 years of progressive experience in a hotel or related field; alternatively, a 4-year college degree and at least 3 years of related experience, or a 2-year college degree and at least 4 years of related experience.
  • Proficiency with Windows, company-approved spreadsheets, and word processing.
  • Knowledge of food and beverage preparation techniques, health department rules and regulations, and liquor laws and regulations.
  • Ability to communicate effectively verbally and in writing with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to handle and resolve problems and evaluate complex information from various sources.
  • Ability to maintain confidentiality.
  • Long hours may sometimes be required.
  • Medium physical work: exerting up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to move objects.

Responsibilities

  • Supervise all food and beverage personnel and respond to guest complaints in a timely manner.
  • Prepare the food and beverage budget, monitor performance against it, and conduct follow-up and forecasting.
  • Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
  • Work with Executive Committee members and keep them informed of food and beverage issues; keep the immediate supervisor informed of problems requiring attention.
  • Coordinate and monitor loss prevention in the food and beverage department.
  • Prepare and submit required reports in a timely manner.
  • Organize and conduct regular department meetings.
  • Monitor service and product quality; cooperate in menu planning and preparation.
  • Ensure timely purchase of food and beverage items within budget.
  • Oversee employee cafeteria operations.
  • Ensure compliance with local liquor laws, health and sanitation regulations, and departmental SOPs.
  • Train department heads on SOPs, report preparation, and technical job tasks; attend or conduct departmental and hotel training.
  • Interview candidates for front-of-house food and beverage positions and follow hiring approval standards.
  • Conduct or attend required meetings, including pre-convention and post-convention meetings.
  • Ensure overall guest satisfaction and maintain a warm, friendly, courteous, and service-oriented manner.
  • Attend required hotel meetings and trainings and participate in Manager on Duty coverage as required.
  • Maintain regular attendance, high standards of personal appearance and grooming, and compliance with hotel standards and regulations.
  • Maximize productivity, identify problem areas, and assist with implementing solutions.
  • Anticipate, prevent, identify, and solve problems; evaluate complex information to meet objectives and maintain confidentiality.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program
  • Educational opportunities and tuition reimbursement
  • Paid jury duty, personal, medical, and military leave in accordance with applicable law

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