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Beverage Barback

Meskwaki Bingo Casino Hotel•Columbia Township, IA
•$0 - $14

About The Position

The Beverage Barback keeps beverage service areas and equipment well-stocked and clean. The role maintains knowledge of beverage products, their use by location, and storage areas; inventories products as directed; documents product transfers and waste; and helps secure alcoholic beverages and maintain beverage equipment. The Barback assists customers with questions about food and beverage venues and casino promotions, responds professionally to complaints, and promptly notifies a shift supervisor about complaints, shortages, equipment repairs, or customers who appear intoxicated. The position supports safe, effective beverage operations by following company, departmental, gaming, and alcohol-service policies; monitoring the casino environment; protecting company assets; and working respectfully with staff and guests. The employee reports tips in accordance with company policy and federal regulations, attends required meetings and training, assists bartenders and cocktail staff as needed, and performs other related duties as assigned. A two-person safety lift is required when changing kegs. Candidates must be at least 21 years old and able to obtain a gaming license under Sac & Fox Gaming Commission regulations. They must communicate effectively, read and understand written policies and procedures, provide courteous service to the public, remain flexible with shifts and days off, and handle busy and stressful situations. Qualified members of the Meskwaki Nation and other Native American Tribes are encouraged to apply and will receive preference under established procedures. Working conditions may include loud, continual noise and a smoke-filled environment, exposure to cleaning chemicals, prolonged standing and walking, and frequent bending, squatting, reaching, balancing, and pushing or pulling equipment. The job requires continuous lifting and carrying of up to 25 pounds, frequent lifting and carrying of up to 50 pounds, and occasional lifting and carrying of up to 100 pounds. Employees must meet company and departmental appearance standards, including wearing an approved uniform. The starting pay rate is $14.00 per hour plus tips, which may vary. Shift differentials are $0.50 per hour for hours worked from 4 p.m. to midnight and $1.00 per hour for hours worked from midnight to 8 a.m. Full-time opportunities are available and offer a benefits package including medical, dental, and vision coverage, PTO, holiday pay, a 401(k) retirement savings plan, and weekly pay. The position is designated non-safety-sensitive. While on duty, employees may not play casino games except as authorized for employee tournaments. Employees and household members may not enter company contests and giveaways established for guests.

Requirements

  • Must be at least 21 years of age.
  • Must be able to obtain a gaming license under regulations established by the Sac & Fox Gaming Commission.
  • Must communicate effectively, verbally and in writing, with staff and guests.
  • Must be able to read and understand written policies and procedures.
  • Must be reliable, courteous, and friendly, and able to work directly with the general public.
  • Must be flexible with shifts and days off.
  • Must be able to handle busy and stressful situations.
  • Must meet all non-supervisory training and education requirements.
  • Must comply with company and departmental appearance standards and wear an approved uniform.
  • Must be able to perform the stated lifting, carrying, standing, walking, bending, squatting, reaching, balancing, and pushing/pulling requirements.

Nice To Haves

  • Qualified members of the Meskwaki Nation and other Native American Tribes are encouraged to apply and will be given preference in accordance with established procedures.

Responsibilities

  • Keep beverage coolers, self-serve stations, back bar areas, and cocktail server stations stocked and clean.
  • Maintain knowledge of beverage products, their use by location, and product storage areas; inventory products as directed and report shortages and needs to a shift supervisor.
  • Document product transfers and product waste as directed.
  • Follow policies for securing alcoholic beverage products.
  • Help maintain beverage-area equipment and report needed repairs to a shift supervisor.
  • Answer customer questions about food and beverage venues, casino promotions, and related matters.
  • Respond professionally to customer complaints and notify a shift supervisor of complaints.
  • Immediately report customers who appear intoxicated to a shift supervisor.
  • Display flexibility to meet beverage work schedule demands.
  • Report tips earned in accordance with company policy and federal regulations.
  • Stay informed about information in the department Memo Book.
  • Communicate and network effectively with staff, other departments, and outside representatives to support department operations.
  • Safeguard and account for owners' assets.
  • Comply with department, company, Meskwaki Gaming Commission, and National Indian Gaming Commission policies and procedures.
  • Monitor the casino environment and follow established safety procedures to protect guests and coworkers.
  • Work respectfully and effectively with the team to support guest satisfaction, asset protection, and coworker respect.
  • Report to work on time and in professional attire, maintain personal cleanliness, and follow appearance standards.
  • Monitor alcohol service and visible signs of intoxication, and comply with Food & Beverage alcohol policies and procedures.
  • Follow departmental safety regulations and use safety equipment as required.
  • Use a two-person safety lift when changing kegs.
  • Attend required meetings and training sessions.
  • Assist bartenders and cocktail staff as needed.
  • Perform other job-related duties as assigned.

Benefits

  • Medical, dental, and vision health plan
  • Paid time off (PTO)
  • Holiday pay
  • 401(k) retirement savings plan
  • Weekly pay

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