Beverage Barback

e9d002bd-b77c-43f3-a7dc-f08295433822•Columbia Township, IA

2d•$0 - $14

About The Position

The Beverage Barback keeps beverage service areas and equipment clean and well-stocked. The role supports bartenders and cocktail servers, maintains beverage inventory and storage knowledge, communicates product needs and equipment repairs, and provides courteous assistance to guests. The position also follows alcohol-service, safety, asset-protection, gaming, and company policies. Full-time opportunities are available.

Requirements

Must be at least 21 years of age.
Must be able to obtain a gaming license in accordance with Sac & Fox Gaming Commission regulations.
Must communicate effectively in writing and verbally with staff and guests.
Must be able to read and understand written policies and procedures.
Must be reliable, courteous, and friendly, and able to work directly with the general public.
Must be flexible with shifts and days off.
Must be able to handle busy and stressful situations.
Must meet all non-supervisory training and education requirements.
Must comply with company and departmental appearance standards, including wearing an approved uniform.
Must be able to perform the listed physical demands, including prolonged standing and walking, frequent bending, squatting, reaching, balancing, and pushing or pulling equipment.

Nice To Haves

Qualified members of the Meskwaki Nation and other Native American Tribes are encouraged to apply and will receive preference in accordance with established procedures.

Responsibilities

Keep beverage coolers, self-serve stations, back bar areas, and cocktail server stations stocked and clean.
Maintain knowledge of beverage products, usage by location, and product storage areas; inventory products as directed and report shortages and needs to a shift supervisor.
Document product transfers and waste as directed.
Follow policies for securing alcoholic beverage products.
Help maintain beverage equipment and report needed repairs to a shift supervisor.
Answer customer questions about food and beverage venues, casino promotions, and related topics.
Respond professionally to customer complaints and notify a shift supervisor.
Immediately report customers who appear intoxicated to a shift supervisor.
Be flexible to meet beverage work schedule demands.
Report tips in accordance with company policy and federal regulations.
Stay informed about information in the department Memo Book.
Communicate and network effectively with staff, other departments, and outside representatives.
Safeguard and account for company assets.
Comply with department, company, Meskwaki Gaming Commission, and National Indian Gaming Commission policies and procedures.
Monitor the casino environment and follow safety procedures to protect guests and coworkers.
Work respectfully and effectively with the team to support guest satisfaction, asset protection, and coworker respect.
Report to work on time in professional attire and meet personal cleanliness and appearance standards.
Monitor beverage service and signs of intoxication, deter guest intoxication, and comply with alcohol beverage policies and procedures.
Follow departmental safety regulations and use required safety equipment.
Use a two-person safety lift when changing kegs.
Attend required meetings and training sessions.
Assist bartenders and cocktail servers as needed.
Perform other related duties as assigned.