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Production Quality Auditor 1

Ericsson•Nampa, ID
•Onsite

About The Position

Ericsson Enterprise Wireless Solutions is seeking an entry-level Operations Quality Auditor in Nampa, Idaho, to support quality across business processes. The role works with internal teams to troubleshoot issues, assist with root cause analysis, maintain process documentation, and contribute to process improvements, helping ensure high-quality products and service for internal and external customers. The position supports quality activities across Operations, including auditing and inspecting production-floor products and purchased products, maintaining and improving processes, assisting with training, and helping departments implement effective corrective and preventive actions. It may also support other Operations departments as needed.

Requirements

  • High attention to accuracy and detail.
  • Strong organizational and problem-solving skills.
  • Ability to communicate defect and root cause information to engineering, production, or technical support.
  • Ability to prioritize, work under tight deadlines and overtime, and handle multiple detail-oriented tasks.
  • Ability to work independently and as part of a team.
  • Proficiency with Microsoft Office tools such as Word and Excel; Excel functions including VLOOKUP, pivot tables, XMTACH, and charts are required.
  • Ability to perform effectively with little direct supervision.
  • Ability to lift up to 50 pounds.
  • Inspection and auditing experience required.
  • 0–5 years of experience in a Quality Assurance or similar role.
  • Knowledge or experience working with process-improvement and problem-solving methodologies.

Nice To Haves

  • Associate degree, technical school degree, or equivalent experience is preferred.
  • Lean Six Sigma experience.
  • Green Belt certification.

Responsibilities

  • Document and review findings and audit or inspection records.
  • Review, develop, and implement process documentation.
  • Assist with quality-related training across Ericsson Enterprise Wireless Solutions Operations.
  • Collaborate with departments to drive effective corrective and preventive actions throughout the Operations value stream.
  • Audit products configured on the production floor and purchased products received, as needed.
  • Support other departments within Operations as needed.
  • Participate in continuous process improvement and help build quality at the source.
  • Troubleshoot issues and assist with root cause analysis.

Benefits

  • Subsidized nationwide PPO medical benefit options, including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan with a company-provided HSA contribution.
  • Subsidized HMO option through Kaiser for California employees.
  • Subsidized dental and vision coverage.
  • 401(k) plan with a 4% company match and immediate vesting.
  • Company-paid basic life and AD&D insurance.
  • Company-paid disability benefits.
  • At least 15 days of accrued vacation for new employees, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
  • Up to 16 weeks of paid maternity leave.
  • 6 weeks of parental or adoption leave at 100% of pay.
  • Comprehensive Employee Assistance Program.
  • Mobile therapy.
  • Paid volunteer time.

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