Night Audit

StepStone Hospitality•West Palm Beach, FL

About The Position

The Night Auditor joins the Front Office Team at the Doubletree West Palm Beach Airport hotel. This role audits and balances nightly hotel and restaurant revenue, prepares daily financial reports, maintains records, and resets systems for the next day’s operations. The Night Auditor also supports front desk and restaurant/bar closing, helps resolve system issues and discrepancies, communicates with guests, vendors, and associates, and performs other front-office duties as needed.

Requirements

  • Ability to communicate effectively with guests, vendors, and associates.
  • Ability to adhere to applicable federal, state, and local safety and health standards.
  • Ability to accurately report information and follow company and hotel policies and procedures.
  • Minimum lifting of 20 pounds.
  • Minimum pulling of 20 pounds.
  • Ability to push, bend, stoop, reach upward, and perform manual dexterity tasks.
  • Ability to hear, write, and type.

Responsibilities

  • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals, breaking down revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
  • Run audit reports and journals from credit card and computer systems.
  • Input revenue, expenses, and allowances to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Balance revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
  • Make corrections and adjustments and handle computer issues that arise.
  • Ensure reports and backup vouchers are complete and properly filed.
  • Distribute copies of documentation and daily work reports to the appropriate departments.
  • Review and correct discrepancies in the Front Desk System.
  • Coordinate with the front desk and restaurant/bar closing to support file maintenance and system resets.
  • Communicate effectively with guests, vendors, and associates.
  • Follow applicable federal, state, and local safety and health standards.
  • Assist with designing and preparing statistical reports and presentations as needed.
  • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
  • Report information accurately and follow StepStone and hotel policies and procedures.
  • Attend required hotel meetings.
  • Perform other duties assigned by the immediate supervisor or General Manager.
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