Night Audit - Cheaha State Park

Guest Services • Delta, AL

5d • Onsite

About The Position

The Night Auditor performs bookkeeping and end-of-day accounting duties for the hotel, along with front desk functions such as checking guests in and out, handling reservations, and operating the switchboard as assigned. The role audits and balances the daily guest ledger, investigates and corrects discrepancies, prepares the daily deposit, and ensures the front desk has the correct starting cash for the morning. It also updates the reservations system as guests check in and out; provides administrative, reception, and program support; manages phone activity and provides general information to callers; and responds to guest service requests and complaints during night hours. The Night Auditor helps maintain a safe environment and promptly reports safety issues to a manager.

The position requires physical presence at the job site. Duties involve frequent movement around the unit, standing for the workday, climbing steps, sitting at a desk and monitoring phones for extended periods, and working in indoor and outdoor temperatures. The role uses typical office equipment, a reservations system, and a POS system.

Requirements

• High school diploma or GED.
• Basic accounting skills.
• Clerical skills, including typing, filing, office machine operations, cash register operation, and records maintenance.
• Ability to undertake multiple tasks simultaneously and organize and coordinate multiple priorities effectively.
• Computer proficiency.
• Ability to interact with a wide variety of people.
• Ability to learn and develop new skills and solve problems.
• Ability to arrange and coordinate reservation schedules.
• Excellent interpersonal, administrative, telephone, and other communication skills.
• Ability to read and write work-related documents in English and to understand and speak clearly in English with customers and coworkers.
• Ability to move frequently around the unit; bend, lift, carry, reach, and extend arms and hands above shoulder height; stand for the entire workday; climb steps regularly; and sit at a desk and monitor phones for extended periods.
• Ability to lift, carry, and push up to 25 pounds regularly, 30–35 pounds frequently, and up to 50 pounds occasionally.
• Ability to withstand temperatures in indoor and outdoor environments.
• Physical presence at the job site to perform job duties.

Responsibilities

• Audit the hotel's daily guest ledger to verify and balance entries.
• Investigate and correct discrepancies in ledger entries.
• Create the daily deposit and ensure the correct starting cash amount is available at the front desk for the morning.
• Update the reservations system with guest occupancy as guests check in and out.
• Provide administrative, reception, and program support to management and staff.
• Manage phone activity and provide general knowledge to callers.
• Perform front desk attendant functions during night hours, including checking guests in and out, handling reservations, and operating the switchboard as assigned.
• Respond to guest service requests and complaints and help ensure guest satisfaction.
• Help ensure a safe environment, maintain awareness of safety issues, and report them immediately to a manager.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED